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  1.    #1  
    Hello!

    I do not know a lot about my Handspring Treo 300. I bought it yesterday. I tried to sync it on Mac OS X and the screen now is blue.

    What do I do when I have a blue screen? I have turned on and off the Treo and the blue screen is still there.

    I am going to let it charge up and hope it works later. Do you know why a blue screen would appear and how I can remove it?
  2. rotello's Avatar
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    #2  
    Yet another meaning for that venerable phrase 'Blue Screen of Death'....

    Sorry, couldn't resist. My guess is that if charging it up doesn't help you may need to do a hard reset to get it back to normal - shouldn't be too bad, since it sounds like your unit is new and wouldn't have much data on it to lose....

    Just a guess....

    Rotello
  3. #3  
    Originally posted by Moore1883
    What do I do when I have a blue screen? I have turned on and off the Treo and the blue screen is still there.
    Have you by any chance dropped the Treo? Unfortunately, mine once took a fall to a concrete sidewalk, and the screen was about 3/4 blue. Good news was the screen wasn't cracked physically, so it was covered under warranty.

    Good luck!
  4.    #4  
    What does a blue screen mean? It is broken? I have tried the reset stuff.
  5. #5  
    Originally posted by Moore1883
    What does a blue screen mean? It is broken? I have tried the reset stuff.
    Probably broken. Again, did you drop it? Admittedly, that's how mine ended up that way...
  6.    #6  
    I did not drop it. I was pluging it up to my computer and it locked up. Afterwards, it stayed the color blue.

    I can see hear beeps and I know that everything is working basically, just the screen is blue.
  7.    #7  
    *chuckles* It is getting too late. I did not drop it. I have been treating my toy with a lot of respect and kindness.
  8. #8  
    Originally posted by Moore1883
    *chuckles* It is getting too late. I did not drop it. I have been treating my toy with a lot of respect and kindness.
    I don't doubt that -- I am very careful with mine as well. Unfortunately, accidents do happen...

    If yours has not had any "trauma", I would suggest it is defective. Handspring replaced my 270 free of charge claiming it was a manufacturer's defect, even though I was honest and told them that a drop to a sidewalk caused it. They said as long as the screen was not physically cracked, it was considered a defect.

    Again, good luck getting it fixed.
  9. #9  
    I had the same problem after dropping mine. I thought it was broken and thought I might as well take it apart. When I unplugged the battery wire and plugged it back in it starterd working again. I wouldn't take it apart but see if completely draining your battery solves your problem.
  10. #10  
    Once inexpliably my screen went blue with only normal use involved. Fortunately a hard reset was all that was needed. That incident was my first and only hard reset, everything has been working fine since. My suggestion is to try a hard reset (hold the power button down while resetting the Treo).

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