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  1.    #1  
    Hello everyone,

    I want to share with you a weird problem I started having today with Vision. I have a Treo 300 with Eudora for email, Xiino for browsing those sites that Blazer cannot handle, pTelnet, PalmVNC and AIM. Today after 10 AM, ports 80, 8080, 443, 25 and 110 cannot be used at all. My email doesn't work, Xiino stopped working and Eudora Web also doesn't work. Weirdly enough, PalmVNC and AIM work fine, and so is Blazer. Sprint denies blocking anything.

    Anyone else having problems?
  2. #2  
    YEP...Same problem here in southern New Jersey. Xiino and Snapper mail, havent worked all day! I thought maybe it was just me or a signal strength problem.
    You know, its issues like this....
  3. l00ph0le's Avatar
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    #3  
    I am in Northern New Jersey and have been having problems with e-mail today. I thought it was the program then my server and i think it is there network. My palm VNC works and so does blazer. But my e-mail doesnt work. Go figure. Is there any utility to let me ping on port 25 out from my treo to my mail server.
  4. #4  
    You don't ping-a-port

    Use a telnet app to telnet to port 25 on the mail server.

    pTelnet
  5.    #5  
    today at about noon EST some ports started working: 110 and 23 - ftp and pop email. I finally am able to get my email and use ftp. However, WWW still doesn't work so I cannot use Xiino and am stuck with Blazer.
  6. #6  
    Xiino, Eudora Web, and snapper mail, all appear to be working fine now, in Atlantic City.
  7.    #7  
    Baltimore, MD: EVerything started working normally. I wonder what Sprint PCS has been doing for the last day, it could be they were testing their "port blocker". Who knows?
  8.    #8  
    stoped working again
  9. #9  
    Stopped working here also. Are we the only users noticing the outage? The Sprint PCS vision data service is scoring very low in the "reliable business tool" category.
    Does anybody associated with Sprint PCS read these forums? Sure wish somebody would chime in with some insight.
  10. #10  
    No connection to POP accounts where I am in Boston currently. Spoke to Sprint PCS Vision support and they are looking into it. They did not indicate any "known" outages (yet).
  11. #11  
    had this same problem over the weekend and monday 2/3.
    it worked fine this morning until around noon.
    now it stopped working again...

    sprint service is useless, as usual...
  12.    #12  
    A little update on the matter:

    I spoke to Sprint PCS Tech Support and a very nice Tier 2 specialist told me that Sprint PCS has been having Vision problems over the entire weekend. Also, he was kind enough to open a service ticket on the matter although I have to wait 72 hours before calling back.

    However, while talking to him, I thought of a possible theory of why this happened. As we all know, Sprint PCS has some kind of a proxy that compresses images. If that proxy is having problems, that could explain why traffic on port 80 (web browser) is not getting through.
  13.    #13  
    around 9am today everything started working again, but a few hours later everything is off again. in some other threads people are reporting that sprint technicians are telling them that sprint has been having problems and some cities since last week. in addition some other people are reporting that sprint is claiming that servers are being upgraded. in both case no ETA has been given. I myself called on tuesday and sprint had a ticket opened for me. hopefully something will be done about this.
  14. #14  
    I'm having the same problem as everyone else. I'm in northern/central New Jersey. I've been experiencing problems since the weekend.
  15. #15  
    I would like to know if there is anyone out there in the nyc nj area whose treo sms or email is currently working. just trying to figure out if the problem is selectively local. thanks.
    NT
  16.    #16  
    My connection finally started working fully after about 7 PM tonight. However, web via Xiino is acting a bit funny.

    Also, I wanted to check out exactly what happens when I try to request a web page so I used pTelnet to connect to www.google.com at port 80. Guess what I got back? As follows:

    HTTP/1.0 400 Bad Request
    Server: WebProxy/1.0
    Content-Length: 0
    Proxy-Connection: close

    I am assuming that now ALL requests go via this "WebProxy" and it compresses the images. A bit eery knowing that all of your browing is being recorded somewhere...

    Also, I wanted to know if anyone might be interested in putting up or participating in a site that will track vision status all over the country. Something that can interface with a small Palm program or Java midlet that can be used by different Treo users throughout the country to check and provide status information. Just a thought...
  17. #17  
    Email not working at all on Wed. This morning, 7:00 am EST it was working - I can receive, but not send so far.
  18. #18  
    Originally posted by netwizard
    My connection finally started working fully after about 7 PM tonight. However, web via Xiino is acting a bit funny.
    For what it's worth, I haven't seen any problems here in California (other than an SMS outage yesterday at around 1 AM and for an unknown amount of time on either side, but that's not too unusual for Sprint), though I haven't been using my Treo too extensively over the past few days.

    Also, I wanted to check out exactly what happens when I try to request a web page so I used pTelnet to connect to www.google.com at port 80. Guess what I got back? As follows:

    HTTP/1.0 400 Bad Request
    Server: WebProxy/1.0
    Content-Length: 0
    Proxy-Connection: close

    I am assuming that now ALL requests go via this "WebProxy" and it compresses the images.
    Yep, this has been mentioned before, as in this post of mine.

    That Bad Request error is due to a bug in ptelnet that causes it to prepend some garbage characters to the first line sent during each connection. This makes it impossible to successfully talk to port 80 with it. There are other telnet apps that do work with port 80, but all of them have problems that make them non-ideal for talking to raw TCP ports. See my Palm OS Terminal Apps Buying Guide for the details.

    A bit eery knowing that all of your browing is being recorded somewhere...
    Well, not all your browsing. Sprint has no way to see what's going on inside your SSL-encrypted HTTPS sessions (though it does know what HTTPS webservers you're connecting to). I mention in my above-linked post that I did some HTTPS testing with EudoraWeb and my webserver, and as expected, Sprint's WebProxy wasn't able to do any munging of images downloaded over SSL. For that matter, Sprint's proxy doesn't act on HTTP connections to ports other than 80 (say, 8080), either.

    If you're concerned about your web surfing being monitored, your best solution is to use a browser that allows proxyless, end-to-end encrypted HTTPS connections (like EudoraWeb), and connect to a web proxy (e.g. one on a server you control) with an https://... URL to tunnel your normal HTTP browsing over SSL. That way Sprint (or the companies running the proxies used by browsers like Blazer and Xiino) will not only not be able to monitor your HTTP sessions, but they won't even know what webservers you're connecting to.
  19.    #19  
    Dan, thanks for everything. Now everything works and back to normal, and ur article cleared up things a bit. I was wondering if anyone might be interested in starting some form of a website and a utility that can be used to report Sprint network status in different locations.

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