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  1.    #1  
    Trying to install Handspring's version of Palm Desktop 4.0 for use with my new Treo 300. Each time the install gets as far as:

    Removing...
    File: USB
    Installing: 17 of 791 items


    and then fails with the following message:

    Sorry, the operation could not be completed due to a System error: (Access Denied).

    Have not been able to track down the offending file(s) with incorrect permissions. Advice appreciated.

    thanks,

    michael
  2.    #2  
    In case anyone else runs into this problem, I found the offending file:

    /Library/Application Support/Palm HotSync/Transports/USB/Contents/PkgInfo

    chown'ing/removing/moving this file will allow the installer to proceed as normal.

    michael

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