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  1.    #1  
    Hello,

    I just got my replacement treo 180(My first treo one can't find GSM network provider). I tested the replacement treo yesterday. During my first try, the recepient can hear me loud and clear. Later on, I called several people and they said that all they can hear from me was static. I can hear them very well. I tried 3 locations cause I thought it might be a poor signal, but all they can hear is static.

    How do I check if this a hardware problem or the GSM network provider?


    Please Help. (I live in one of the Pacific Islands, and it takes more than a month to get a replacement. Handspring only ships to U.S. I had to send the old treo to a relative in the U.S. ,then they ship it to HS and HS ship it my relative in the US and my relative ship it to me.)


    Thanks
  2. #2  
    Originally posted by Phebe


    How do I check if this a hardware problem or the GSM network provider?
    If you have another service provider on the island and you have a friend who is subscribed to that provider, you could try their SIM card.

    What about a 'nokia' type phone? Is there still static when you use this?

    The fact that you have tried several different locations (I presume different transponders), there is a suggestion that the transmitter in your radio is fried.
  3.    #3  
    If you have another service provider on the island and you have a friend who is subscribed to that provider, you could try their SIM card.
    There is only one GSM provider on island. So I wont be able to test it using another carrier.

    I brought the Treo 180 to the GSM provider and tried a NEW SIM CARD AND WOWWW it WORKS again loud and clear,i.e., that is they can hear me and I can hear them.

    Now I'm beginning to suspect that it's either the SIM card or the 3 locatios were the problem in the first place.

    PLEASE HELP ME DIAGANOSE.

    Thanks
    Phebe

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