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  1.    #1  
    I just got around to trying Eudora Mail out last night, and was amazed at how easy it was to set my POP settings and check and RECEIVE email off my regular ISP. Amazing to me!

    However, when I attempted to SEND email from my Treo via my SMTP server address and password, authorization or authentication was repeatedly rejected.

    I searched for prior discussion on this subject on TreoCentral but was unable to hit on anything specific re sending email via Eudora Mail.

    I am not at this time interested in SMS messaging, just standard email, so I don't know if the discussions on SMS would be of any guide to me.

    Is there a trick to sending email through my regular ISP, or can't it be done?


    Regards,

    NateS
    Treo 600 - what a "Marvel"ous device!
  2. #2  
    I just went through this.

    For outgoing server, use:

    smtp.sprintpcs.com

    Under the security tab of Eudora, choose "prompt for password" under outgoing authentication.

    When you choose send mail, you'll be promted for the username your treo uses when it connects to Vision (XXXX@sprintpcs.com) and a password.

    The password is a special vision e-mail password. It's different from your main vision password. You can try to find a way to set on on the web. I had it set by calling support and having a level 2 specialist set it for me.

    Once I had the right password, sending worked like a charm.

    Good luck.
  3. #3  
    That's assuming he wants to use the Sprint smtp server. Nate, who is your ISP? The settings are different for each one. I use ATTBI, for example, and there's a specific way you have to do it.
  4. #4  
    Don't bother with the smtp settings for your ISP. Use Sprint's SMTP server with SMTP authentication. Sprint, when you SMTP authenticate, will let you send mail with any from address or destination. Meaning your emails can still look like they're coming from your ISP account, evne though you're using Sprint's SMTP server.
  5. #5  
    Yeah, but with Sprint don't you have to enter your password every time you send an email?
  6. #6  
    Something I found really confusing at first: On the Sprint PCS Mail page there is a "Settings & Preferences" link on the left side menu as well as just to the right of the e-mail " View and Organize" and "Compose" tabs. These two are not the same and to get your e-mail password set you need to click the "Settings and Preferences" link to the right of the "Compose" tab. It's pretty retarded (or maybe I am) as I thought that they were the same and never used the correct one until two days after I got my phone service started.

    Thomas
  7. #7  
    Originally posted by MobileDave
    Yeah, but with Sprint don't you have to enter your password every time you send an email?
    No?

    Eudora remembers your SMTP auth passwords after the first time you enter it.

    I check three mail accounts, all on different servers, but use smtp.sprintpcs.com w/smtp auth as outgoing for all of them. I've had to enter my smtp auth pass a total of 3 times -- once for each account. Since then, I can send and receive all I like without reentering.

    Some people may be misled by the account settings item only giving you a choice of "Same as Incoming" or "Password Prompt". Set it to Password Prompt. Send mail, it'll save the password. if you go back to the account settings, you'll now see that a new option is selected: "Password Saved".

    Basically, just try it. =P
  8. #8  
    Is this what you have in Eudora:

    Basic tab:

    Username:
    <username>@sprintpcs.com

    Incoming Server (POP):
    pop.sprintpcs.com

    Outgoing Server (SMTP):
    smtp.sprintpcs.com

    Security tab:

    Incoming (POP):
    <checked> Save Password
    Authentication: Best Available
    Security (SSL): None

    Outgoing (SMTP):
    Authentication: Login
    Password Prompt
    Security (SSL): None
  9. #9  
    I check an email account on my own server, not Sprint's, so my POP settings are different. I also use SSL encryption, but that's extra. Here's the important settings on one of my accounts:

    Basic tab:

    Return address: j@mydomain.com
    Username: j
    Incoming Server (POP): pop.mydomain.com
    Outgoing Server (SMTP): smtp.sprintpcs.com

    Security tab:

    Incoming (POP):
    Save Password CHECKED
    Authentication: Best Available

    Outgoing (SMTP):
    Authentication: Best Available, Password Saved


    When you go there, they will NOT be a "Password Saved" option. Choose "Password Prompt". Save changes (i.e. hit OK), send an email. It'll prompt you for user and pass. Enter user and pass, make sure to check 'Save Password' or whatever it says.

    Then if you go back to your Security tab, "Password Prompt" will have changed to "Password Saved". If you try to send another email, it will just work -- no more prompt.
  10. #10  
    Very good, thanks. That worked.
  11. #11  
    No problem.

    Eudora has been my email app of preference until something else comes around. It handles multiple accounts very well. Can filter mail into different folders by accounts. Easy to select multiple messages. Does multiple signatures/froms easily. Does SSL and strong authentication and SMTP auth. Can handle HTML email, links can be tapped, etc.

    The only downsides I've found with Eudora are (some are quite minor).. no attachment support, no color coding w/ filters, no option for two-lines per message index displays, POP3 only. No automatic mail checking.

    But those are all pretty minor. Haven't needed to worry about attachments yet -- I figure I can get a seperate app for that. Color coding and two-line per message indexes are a luxury but not urgently needed. IMAP.. well, I could really use IMAP, but hey..

    I do have PaPi-Mail, which does real IMAP. It's quite slow though, so I only use it when I want to look at my IMAP subfolders, or do advanced searches for particular messages.

    Automatic mail checking on all of these would be nice, but is not necessary. Anything urgent gets SMS'd to me, or I get a phone call. The main real benefit of automatic checking for me, would be that when I do decide I want to get my email, it would already have most of them, reducing the wait to download new messages. If I want, I can already setup SMS notification of new emails on my server... but I don't find that necessary.


    I considered SnapperMail, but the cost and the fact that the demo didn't let me try multiple accounts was a deterrent. Smooth functioning of multiple accounts is essential to me, if I can't test it, I can't buy it. I'll definitely check them out again when they get IMAP support though.
  12. #12  
    I found that in order for the smtp.sprintpcs.com address to work, you have to log into your vision vault and go to "PCS Mail"

    From there, go to the "Settings & Preferences" tab

    From there, go to "Setup" tab

    Enter in an e-mail password (I used the same as my Vision so as not to confuse matters more)

    Now, after Eudora asked me for my user ID and password, my message went right on through.

    So I didn't have to bother a level 2 tech to change it. I took a chance that it might work and got lucky.

    I'm much more please with Eudora now that I can send outgoing e-mail as well.

    Good luck!

    Mark

  13. #13  
    I'm not seeing a set-up tab in my settings and preferences, so I don't know how to set my password. Does everyone have the ability to receive mail at their sprint address or just those with business connect.

    I don't have an ISP (cable modem, no e-mail account, use hotmail and yahoo), so no I don't have a pop mail account. I'm looking for something free and I think Sprint may be it. Does anyone know of the limitations of receiving mail at sprint?
  14. #14  
    Originally posted by bmacfarland
    I'm not seeing a set-up tab in my settings and preferences, so I don't know how to set my password. Does everyone have the ability to receive mail at their sprint address or just those with business connect.
    See my post above. It seems they used the same words for the two distinct "Settings and Preferences" that you need to make. One set for your Vision access ad another specific to your e-mail access. Go to "My Profile" then either "E-mail" on the left menu (under "Summary") or "PCS mail" under "My Planner". Now you need to ignore the "Settings and Preferences" link on the left and use the one to the right of the "Compose" tab. This will get you to your PCS Mail Settings and Preferences. Click on the rightmost tab which is "Setup" and you can set your pasword, etc.

    Thomas


    http://www.thingtech.com/sprint.gif
    Last edited by tainlay; 11/22/2002 at 01:26 PM.
  15. #15  
    Yeah, I was stupidly looking for a tab not an Icon. And I was looking in the Email area for the change, not the PCS Vision in general. I should be all set for now, but Sprint mispelled my name from registration meaning that I have to go through changing everything about my account. Ugh, need to have data provisioned again. I hope having a correct e-mail account is worth it.
  16.    #16  
    Originally posted by mlwilliams
    I found that in order for the smtp.sprintpcs.com address to work, you have to log into your vision vault and go to "PCS Mail"

    From there, go to the "Settings & Preferences" tab

    From there, go to "Setup" tab

    Enter in an e-mail password (I used the same as my Vision so as not to confuse matters more)

    Now, after Eudora asked me for my user ID and password, my message went right on through.

    So I didn't have to bother a level 2 tech to change it. I took a chance that it might work and got lucky.

    I'm much more please with Eudora now that I can send outgoing e-mail as well.

    Good luck!

    Mark

    Thanks to this great help and advice, I was able to go in and change my Vision Password to one I would know (the Sprint store that set my vision up never told me what my Vision password was and my regular Sprint p/w didn't work); then go in and give myself a mail password; and then enter it into Eudora and voila!; Eudora let me send email!!!

    The members of this forum are the greatest! I thank each and every one of you for your store of knowledge and your willingness to help and advise.

    In addition, giving credit where credit is due: My changes to my account on the SprintPCS website were executed immediately, and I was re-provisioned as soon as I attempted to sign back on to the web on my Treo. In fact, they must have sent my new Vision password to my Treo, because I didn't have to change anything on the Treo. I think SprintPCS is not only getting into shape, but is really accomplishing a lot in automating a brand new technology, despite the early startup glitches.


    Regards,

    NateS
    Treo 600 - what a "Marvel"ous device!
  17.    #17  
    Now that I can send email from my Treo, thanks to the help of forum members above, I'd like to comment on how pleased I am with the way that Eudora automatically builds your pick-list of recipients to send email to.

    Instead of having to build your address list in Eudora, or pull it in from your desktop program, it simply builds a list from your Phone app, but is clever enough to only display those entries in which you had inserted an email address.

    To explain, I have close to 2000 contact entries in my Treo PhoneBook app, pulled in from my office management program in FileMaker Pro on my Mac, but these are mainly present on my Treo for phone number dialing purposes rather than email, andso only a small handful have email addresses inserted, which is intentional. Eudora is smart enough to go through all those entries, and rather quickly build and display a short list containing only those with email addresses, and then I just click to select to send that person an email from my Treo.

    And when I add email addresses to other contacts in my Phonebook app, Eudora pulls them up in its list too.

    Pretty slick, IMHO!

    Regards,

    NateS
    Treo 600 - what a "Marvel"ous device!
  18. #18  
    Well I still can't get the outgoing smtp.sprintpcs.com to work. It asks for my login and password and I enter exactly what has been setup and it comes back Log in to outgoing mail server smtp.sprintpcs.com failed: 5.7.8 Bad username and password. When I go to www.sprintpcs.com and access my email there it accepts the password perfectly. Sheesh. This is getting old. What happened to the good old days when you could connect to just about any available smtp server and get delivery (I know spam). Any ideas why it don't like my password?
  19. #19  
    I don't know exactly what the problem is but I know do for Endora you have to check your account first before you can send anything.

    I don't know much about sprint but you can use other email providers and have your mail forward to a different email address. Here are some that are pretty good that give you the pop info and smtp inf. Just set-up an account with them.

    Some of these are even free.
    Runbox
    Ipipi

    Hotpop
    Last edited by ronaldwright; 11/29/2002 at 12:31 PM.
    May the lord bless you and Heaven smile upon you.
    Check out this site also for great discussions on all pdaphones.
    www.pdaphonehome.com
  20. skidoo's Avatar
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    #20  
    Originally posted by ronaldwright
    I don't know exactly what the problem is but I know do for Endora you have to check your account first before you can send anything.
    That's not true. I use the Palm version of Eudora on my 300 all the time, and I rarely check my e-mail. I mostly send messages.
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