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  1. eps
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       #1  
    i got new treo from handsping for stylus issue, must return old unit . how do i wipe out all info on the treo i am returning?

    TIA
  2. #2  
    Do a hard reset.

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    1. Unscrew the tip of the stylus to access the reset tool.
    2. Use the reset tool to gently press the reset button inside the hole on the back panel of your communicator.
    Tip: You can also use the tip of an unfolded paper clip (or similar object without a sharp tip).


    Performing a hard reset
    With a hard reset, all records and entries stored in your communicator are erased.

    To perform a hard reset:
    1. Press and hold the power button on the top of the communicator.
    2. While holding down the power button, use the reset tool (or similar object without a sharp tip) to gently press and release the reset button.
    3. When the system screen appears, release the power button.
    4. When a message appears on the communicator screen warning that you are about to erase all the data stored on your communicator, do one of the following:
    - Press the top scroll button on the front panel of your communicator to complete the hard reset and display the Digitizer screen.
    - Press any other button to perform a soft reset.
    Note: With a hard reset, the current date and time are retained. Formats Preferences and other settings are restored to their factory default settings.
    5. If the language selection screen appears, select the same language you selected for your desktop software. Choosing a different language may result in loss of data.
    Jeff
  3. eps
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       #3  
    worked like a charm

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