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  1.    #1  
    hi everyone. i have a question about the Treo. myself and another co-worker are administrators for approx. 15 servers. we currently have WAP phones that are setup to receive emails if any the servers have trouble. as soon as the email comes in the phone rings and we know we have a problem. problem is our service isnt the best so we dont always get the alerts. we were thinking of picking up some treos to take the place of our wap phones. we can configure the server alert software to send SMS messages or emails, etc. do you think the treo would be a good tool to help us with system administration and making sure our servers stay stable? how fast do sms messages get to the treo? any comments are totally welcome. thanks so much for your help and have a great day.
    keith
  2. vebix's Avatar
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    #2  
    I've had pretty good luck with SMS speed back and forth with the Treo. The fastest I've had was roughly 8 seconds from desktop-send to treo-receive. The slowest was about 45 seconds.

    What I really want to see from the administrative standpoint is a nice polished SSH client. TGSSH just doesn't cut it. I'd pay good money for a quality client, as it would allow me to pretty much do everything I need from the Treo.

    - Matt
  3. #3  
    SMS is a better way to go, it seems more realiable then non-GSM messaging. However, on US Networks, its sometimes slow. Email gateways are generaly fast, and in my area at least, the service is better the CDMA.
    -- Go Illini!
  4. #4  
    I like it myself. But there have been some outages recently in SMS with Cingular. They were upgrading their systems and nobody was getting everything. I called tech support about it and they were having the same troubles with their personal phones.

    That said, it seems to be very quick. Within seconds is my experience.

    Also, you can email to SMS and back which is very cool.

    I have pTelnet on mine and can telnet to routers on it.

    Jim
  5. #5  
    Hi,
    I've expirience problems with voicestram and sms. Sometimes works but when you really need it, it doen't work.
  6. #6  
    Also - I've played around with VNC on the treo - slow, but works. You can certainly use it to reboot a server, etc.

    Paul
  7. #7  
    Originally posted by mportune

    What I really want to see from the administrative standpoint is a nice polished SSH client. TGSSH just doesn't cut it. I'd pay good money for a quality client, as it would allow me to pretty much do everything I need from the Treo.

    - Matt
    If there was a PCDUO or windows terminal server client for the treo It really would make my day. That way it would be the ultimate admin tool..
    <IMG WIDTH="200" HEIGHT="50" SRC=http://www.visorcentral.com/images/visorcentral.gif> (ex)VisorCentral Discussion Moderator
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  8.    #8  
    Is there a way for the Treo to recieve emails and for an "ring" or alert to occur when that email arrives? How long does this usually take?
  9. vebix's Avatar
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    #9  
    Originally posted by wurst
    Is there a way for the Treo to recieve emails and for an "ring" or alert to occur when that email arrives? How long does this usually take?
    Currently the only way to have the treo actively receive a message at any time (sent by e-mail) is through SMS. Until the GPRS update is out and there are other options, SMS is it. (Unless you want to dial into an ISP and let the treo sit online all day checking e-mail with a POP client. And nobody wants to pay that kind of bill.)

    - Matt
  10. #10  
    We have developed an application that integrates with a helpdesk system and allows acknowledgements (either through SMS (directly integrated with SMSC), SMTP(over SMS) or call back), escalation, etc. of tickets. It also automatically brings up troubleshooting tips on how to fix a problem (specific to each type of issue) and the ability to have a list of contacts per issue.
    You can select one of those contacts and call them directly, using the cellphone part of your device.

    We developed it for a Prism /w visorphone, and have since ported it to the treo (the color portions, won't be there till the 270).

    Unfortunetly, we will not be releasing this to the public, but will customize it to corporations.

    It is extremely reliable. We rolled it out for a major banking corporation originally. The app even has logic to know what "zone" you are in, allowing call backs to, let's say, singapore's Unix on call instead of LA's Unix on call person depending on the time.

    With GPRS and an IP, things will get even MORE interesting.
    What I do suggest is to start developing policy on Wireless WAN accesibility to systems. Have some policy in place before you start rolling out applications.
  11. #11  
    Back to SMS. I SMS friends and family in England (from the US) on a daily basis and I have never had any kind of delay in fact I often wonder how they type so fast on a regular phone keypad. So I dont think timing will be a problem for you. BTW Im with VoiceStream. Hope this helps.

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