May 29, 2008

In one of these forums I complained about my sound going out. It was suggested blowing air into the head phone jack. That worked sometimes, sometimes not.

I finally had to call Sprint tech support at *2. The Fort Worth tech was patient and helpful.

He asked my software version. Turns out it was 1.04. He said that Treo755p-1.07-SPNT was available at the Palm support web site. I went there and clicked on the link and followed the instructions. The process took nearly an hour.

It seems to have fixed my issue. Device sound has worked flawlessly for over 3 days now.

Here is the URL for the update: http://www.palm.com/us/support/treo/treo755psprint/

Robert, Austin, Texas