Please help..I need to backup my phone and have been trying to get this working for 3 days now. I keep trying to install Palm desktop on my macbook with tiger. I download 4.2.1 rd from palm and install it. It installs, reboots the computer and then when i try to open either hotsync or palm desktop the icon just bounces on the dock for a few seconds and then disappears. What is wrong with this? Am I screwing something up?