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  1. ame
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       #1  
    I just received it this morning--Yes on a Saturday!!!!

    I can't do a total review on comparisons yet as my Palm AirCase ended up showing up in the form of a Dallas Star T-Shirt... But I can put it on, measure and take some piccies! When I get the other I will update this thread/post (or have a mod help me) with both.

    I am very honest and very blunt, so please don't be offended if I rip one or both to shreds.

    Initial thoughts:
    It looks so dainty on it's own. Thin. Feels very light on it's own. There is NO "screen protection" at all, and while I cannot confirm that of the palm case, the descrip of the palm case claims it does. So when I finally get that Ill let you all know. I did kind of giggle bec my husband first said "hey that looks like the same case on Dan's Iphone on Journeyman, interesting look". I can't tell if that's a good or bad.

    The price element, this case being $25 + shipping, is a downside to me as the Palm OEM case is $19.99 with free shipping.

    Measurements on thickness:
    Its barely 1mm thick off the phone and looks so thin off that it seems like it would be invisible.
    http://dickeydesign.net/images/seidio/thickness.jpg
    http://dickeydesign.net/images/seidi...wthickness.jpg


    Assembly:
    when I took it out of the plastic wrap, it was assembled already, and while off the phone was easily taken apart. Getting it ON the phone was a good 3 minutes easily. It just didnt want to snap together, and I was nervous to push it on any harder. I actually think I have cracked it already just getting it on--I made two small "cracks" there next to the lens and speaker. I tried to show that in this pic. I can feel it with my finger and nail. While not obvious, it's 1) annoying to me and 2) kind of makes me think there's more to come.
    http://dickeydesign.net/images/seidio/cracks.jpg

    I have not attempted to remove it yet, I planned to use it til the aircase came so I could give it several days of use/abuse.

    That and I have not got the faintest idea how.
    http://dickeydesign.net/images/seidio/backview.jpg
    http://dickeydesign.net/images/seidio/frontview.jpg
    http://dickeydesign.net/images/seidio/clearcase.jpg[/QUOTE]

    On the phone
    Again, its barely 1mm thick off the phone and looks so thin off the phone it amazed me. On the phone it feels slightly bulky and it's definitely noticeable, almost too noticeable, though from a distance no one would probably think anything of it. I can BARELY get it in or out of my pouch, hopefully I can stretch the pouch for better accessibility without ruining it.
    http://dickeydesign.net/images/seidio/inmycase.jpg

    Again, NO screen protection. The plastic comes off the phone so it's I guess protected against flat surfaces but if something is comin at the screen...nothin to stop it.

    AND, unless it's on wrong, the cuts are kind of crooked: the cutout for the screen stops about 1-2mm before the screen so there's some red phone casing around the screen uncovered. The cutouts around the keyboard and metal keys are ok--though again, it starts higher than the metal by about 1-2mm and curves around the metal keys--I feel that should be a "straight across" cut, then a slightly rounded curve. While none of the keys are actually covered, it does inhibit your ability to get to the whole green/red keys. You almost have to tilt your finger and press with the tip or something. The case is higher towards the screen on the left there than it is on the right. Same on the screen. Not sure if you can tell in the pics.

    The stylus is also not easy to get out, though that may be the case with every clear case.

    Another thing--there are cutouts for the speaker...the little LED(which is really unnecessary), the charging slots and the lanyard slot..etc. BUT they, I feel are sloppily and cheaply done. And for a case that costs $25+shipping, I find that absurd and pretty much unacceptable. Disappointing. The lanyard slot doesn't completely match up as it's bigger than the slot but covers part of the bottom of it, and the slot for all the connectors is bigger than the area of the connectors. The slot for the camera and speaker are slightly wider towards the right of them than right on.

    While generally not a horrible thing, to me that is a major negative--it means that not every facet of my phone is properly protected. Almost like they didn't get as good as needed, they didn't bother with the fine detailing because they didn't think that was a priority as much as having cut outs there at all. And detail is just as important as the cases' protection ability. My husband said "wow. That looks horribly done."

    http://dickeydesign.net/images/seidi...mecontrols.jpg
    http://dickeydesign.net/images/seidio/chargercutout.jpg
    http://dickeydesign.net/images/seidio/ircutout.jpg
    http://dickeydesign.net/images/seidio/vibrateslot.jpg


    "drop test"
    As my husband has now taken over the bedroom for his shows, I am going to use my couch as a test ground. I dropped it from 6ft up and no issues. It bounced around but the case didn't fly off or anything. That's about as brave as I intend to get right now. LOL! I may test it on the carpeting or something but...not at the moment. I don't know how the phone would fare if dropped on a hard surface, and I don't know if the case would shatter, crack or what. Obviously that is of importance but I don't know if I want to risk finding out til it actually hits the ground.

    So...in Summary
    Id rate this case a C on the A to F scale.
    Reasoning:
    Price--
    it's pricier than the Palm OEM case by $5 and costs at least $5 more to ship.

    Details--The cutouts are not quite right, and for a case of this price level they should be dead on. I feel too much of the phone's painted parts are left exposed, while still minimal, it's not completely covered.

    Assembly--getting it on was not easy and took a long time in my opinion. The force needed to get it on caused small cracks around some of the cutouts. I am going to make sure that when I remove it I am over my bed, bec I am nervous that removal when I attempt it will damage the case or my phone somehow (even jsut by sending it airborne).

    Until I get the air case I am giving this a C. This grade may go up or down or stay the same when I get that, because I will absolutely be comparing them side by side--cutouts and assembly and all. If the Palm's case is cut out better...that may win out.

    Or maybe a hard clear case isn't for me and I need a crystal clear gelly case.
  2. ame
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       #2  
    Here are some more pics of what I meant by "off" cutouts. And while I know you need to be able to use the items being left out of the case, I just think they could have been done better. At least get them as close as possible to what the phone actually shows shapewise.

    From what I am hearing though, the aircase isn't much better but it sounds like the areas that aren't needed cutouts for (the rubber plug thing on the back, the LED, the IR Port) aren't cutout which is appealing.

    The LED and earhole ...I guess they are lined up ok, the LED is an unnecessary cut out really.

    The IR Port is just...it just isn't completely on the IR port, rounded corners around it, not even a completely straight, squared up cutout.
    http://dickeydesign.net/images/seidi...ightirport.jpg

    The camera and speaker cut out. Slightly off on the right side.
    http://dickeydesign.net/images/seidi...meracutout.jpg

    While I don't use it, the lanyard hole is like 1/3 covered up and then the hole is like all open above it.
    http://dickeydesign.net/images/seidi...anyardhole.jpg

    The area around the screen is just ever so slightly off kilter. But its more that the metal buttons are kind of ...covered. Ive been texting and making calls all day now and its actually hindering the use of the red and green buttons to the point where I want to remove it completely. (and frankly, Ive been trying to for 20 minutes and cannot seem to get the thing to pry off)
    http://dickeydesign.net/images/seidi...lyoffmetal.jpg
    http://dickeydesign.net/images/seidio/offmetal2.jpg
    http://dickeydesign.net/images/seidi...yoffscreen.jpg

    The vibrate switch is actually bigger off to the side, as is the volume switch.
    http://dickeydesign.net/images/seidi...rateswitch.jpg
    http://dickeydesign.net/images/seidi...lumeswitch.jpg
  3. #3  
    I actually registered just to tell you my thanks for a well-written and thorough analysis; coincidentally, I just ordered my clear case a couple of hours before I read this. You said this is the Seido clear case, and I was really close to ordering it coming across its website. I use clear cases to protect both my PSP and iPod; and with that, besides the visible scratches that build up over time, it overall served its purpose to protect the device, so I came away happy. A couple of hours before reading this post, I already had ordered my clear case; but not the Seido, I ordered from the Palm Website. Hopefully it's much better than the case that you just reviewed. Thanks again. All I can do is hope that the flaws are no where as close as this one; or even better, if there are no flaws at all.
  4. #4  
    It amazes me, no one bothers to return things on here? The case didn't fit right and it cracked as you tried to install it properly per the instructions. This has got to be at least the fourth post on here where people sound like they are keeping products they aren't completely satisfied with. There are no cracks on their pics. Take it back!
  5. #5  
    This was pretty much the same experience I had with their case for my 680. Very poorly made, cracked during install and when the phone did drop from my desk onto my carpeted (albeit, cheap office carpet) floor it cracked on the edge and one of the retainer clips broke. I ordered a set of four hard cases of ebay for less than I paid for one of the seidio and still have the 1st one on there. I was very surprised that the cheap mass produced cases were of much higher quality than the brand name seidio. As for return it was going to be more hassle and more costly than it was worth to send it back for a replacement crap case.
  6. ame
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       #6  
    Well I am doing a full comparison on both the Palm and the Seidio. I have no idea how well this will compare to the AirCase. The AirCase could suck pretty hard by comparison.

    But I am glad my review was helpful.
  7. #7  
    Sorry, I'm watching Kitchen Nightmares on my DVR. Its a reality show that fixes restaurants that don't get it. I don't think this is acceptable. Seidio is represented heavily on here and I think they should notice these reviews and this thread and step up and ship you a new one on them. Sorry I'm from the Nextel |Done school. [In case this post isn't clear its addressed at Seidio.]
    Last edited by BCVP; 12/16/2007 at 02:42 PM.
  8. ame
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       #8  
    Getting me a new one is unnecessary.
  9. #9  
    Ok, I meant to ask what kind of show is your husband doing in your bedroom?
  10. #10  
    We are waiting for ame to release the comparison review, Our product marketing group will then make our response like always. We have shipped out many rubberized hard cases and clear cases for Centro since we released them. we have not received any complaint yet. In fact, most of the feedbacks and review are quite positive like this one.

    http://discussion.treocentral.com/sh...d.php?t=157963


    http://www.seidioonline.com/index.as...ROD&ProdID=895

    Seidio
    Last edited by seidioseidio; 12/16/2007 at 05:08 PM.
  11. #11  
    We are waiting for ame to release the comparison review, Our product marketing group will then make our response like always. We have shipped out many rubberized hard cases and clear cases for Centro since we released them. we have not received any complaint yet. In fact, most of the feedbacks and review are quite positive like this one

    not entirely correct I received my ruberized case a week ago monday that night I claimed it keeps un snapping on bottom right corner never received a response to my rma then on Friday called customer service and was given a run a round and was told to call back. all I wanted was for them to send me a replacement and I will send this back. customer service refused to even take m order number down.

    Fred
  12. #12  
    Quote Originally Posted by fkpalm View Post
    We are waiting for ame to release the comparison review, Our product marketing group will then make our response like always. We have shipped out many rubberized hard cases and clear cases for Centro since we released them. we have not received any complaint yet. In fact, most of the feedbacks and review are quite positive like this one

    not entirely correct I received my ruberized case a week ago monday that night I claimed it keeps un snapping on bottom right corner never received a response to my rma then on Friday called customer service and was given a run a round and was told to call back. all I wanted was for them to send me a replacement and I will send this back. customer service refused to even take m order number down.

    Fred
    PLease PM me you rorder #, it will be handled tomorrow (Monday)

    Seidio
  13. #13  
    Quote Originally Posted by ame View Post
    Well I am doing a full comparison on both the Palm and the Seidio. I have no idea how well this will compare to the AirCase. The AirCase could suck pretty hard by comparison.

    But I am glad my review was helpful.
    Wow..thanks for the review. I posted the Palm Air Case thread in this forum too..and looking at your pictures of the Seidio case vs. the Palm Air case in my hand..all I can say again is WOW.

    The Air case has a tighter, cleaner fit in almost every instance compared to your photos. Especially around the base charging connections, the side buttons and the ring/vibrate slider button.

    The Air case is really form fitting and leaves zero room around the charging base. There is a LOT of attention to detail, which seems to be missing from the Seidio case. For example, the side button opening has an elegant and subtle reduction in thickness maybe a millimeter wide to transition to the opening. Unlike Seidio, there is no cutout for the IR port. {How many of us regularly use that anyhow, and maybe it can transmit through it, I don't know.} There is also no cutout for the LED, which you pointed out isn't necessary anyhow. There is a millimeter wide area of case exposed around the screen like the seidio. Mine snapped into place very easily. I have tried to remove it, and it doesnt want to let go easily, so I havent forced. Bottom line, I think your review of the Palm Air case will show it is a clear winner. {No pun intended.}
  14. ame
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       #14  
    Quote Originally Posted by seidioseidio View Post
    We are waiting for ame to release the comparison review, Our product marketing group will then make our response like always. We have shipped out many rubberized hard cases and clear cases for Centro since we released them. we have not received any complaint yet. In fact, most of the feedbacks and review are quite positive like this one.
    I hope you don't take my review as berating. I just wanted to be honest. Maybe it's because I am a designer but I take tiny details incredibly seriously.

    It's still on my phone as 1) I still haven't received my aircase, and 2) because I cannot for the life of me get the thing back off, or can't figure a way out without destroying it or something.

    It functions fine, other than things being slightly off and the metal red and green keys being kind of inhibited.
  15. #15  
    I received Seidio's clear case today. Although I won't be able to post a full review until the weekend at the earliest, I did notice something very interesting.

    Ame thought she had cracked her case at the rear, near the camera and speaker cut outs. I don't believe that to be true. When I took the clear case out of the wrapper, I noticed 2 cracks in the EXACT same place as Ame's. I'm wondering if it's some type of manufacturing/process problem?

    I only installed the rear portion of the case on my Centro just to get some pics. Ame's picture is the red Centro, mine is the black. Check out the"cracks" - they are practically identical and in the same location. Seidio may want to check their stock and see if these defects show up in other clear cases.

    http://i242.photobucket.com/albums/f...er2/cracks.jpg http://i242.photobucket.com/albums/f..._rearcrack.jpg
  16. #16  
    New television series pitch: Chimmer CSI. Bingo, we have a winner! I know that would definitely **** me off. No way is that the customers fault. That is unacceptable and like I said earlier should be resolved immediately by Seidio if they stand behind their products and are on here to reach out to their customers. I'd be embarrassed at this point. Clearly, pun not intended, there is an issue on Seidio's end.
  17. #17  
    Quote Originally Posted by BCVP View Post
    That is unacceptable and like I said earlier should be resolved immediately by Seidio if they stand behind their products and are on here to reach out to their customers.
    My intention wasn't to knock Seidio or their products. I just wanted to point out a possible manufacturing issue and maybe someone else could check their clear case to see if the same "cracks" are there. I probably wouldn't have noticed them if Ame didn't point them out but I specifically looked in that area because of Ame's review.

    I will say this, in all my dealings with Seidio and their products, I've found them to be very fair and I believe they will take care of any issues that their customers may have.

    Hopefully this feedback will be taken in a positive manner so that any issues can be addressed.
  18. #18  
    I certainly hope they address this issue, now that we have two cases of cases, that was the point of my post. It was really that we shouldn't need to wait for a second or third complaint and to see how well they handle these um cases.

    Its great that they're developing products my concern is the posting of product announcements on here are close to promoting or advertising their products over others and possibly not following up with customer issues. So far so good, let's see what happens.
  19. #19  
    Quote Originally Posted by BCVP View Post
    I certainly hope they address this issue, now that we have two cases of cases,
    I just checked my rubberized case and while I couldn't see anything from the outside, I did see the exact same marks on the inside, same locations.

    They may look like cracks but since the are almost identical, it may just be some type of tooling marks.

    I'll try to post some pics of the marks on the rubberized case later but it's very difficult to see and I'm not sure if my camera can capture it.

    Edit: I can't get any good pics of the marks on the rubberized case. My camera just doesn't seem to be up to the task. Seidio says they are tooling marks.
    Last edited by Trekker; 12/19/2007 at 09:55 PM.
  20. #20  
    Interesting. I don't think anyone would care on another case, but every scratch will show up on a clear one since light will refract. People will notice the scratches before anything else. It stinks if you scratch it up but to have it delivered that way is not acceptable.
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