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  1. #21  
    The Files program from the CD ran for about a week on my first 700P and then reset every time I tried it after that. The 2nd 700p - reset immediately.

    My suggestion is just to delete Files, then execute a soft reset.

    Executing a hard reset does not require a call to Sprint to get it up and running again.

    A hard reset should be done as a last resort.

    Ben

    Quote Originally Posted by triforce26 View Post
    Forgive my ignorance, but does a hard reset require you to call Sprint to set up your phone again for service?

    I installed the free Files file explorer app from the MyCentro icon on my phone and it worked until today when I installed then deleted a program from my memory card. Now when I tap on the Files icon, the phone resets itself instead of letting me see what's in my card.

    Was thinking a hard reset might remedy my problem, since a soft reset did nothing.
  2. #22  
    Quote Originally Posted by bclinger View Post
    The Files program from the CD ran for about a week on my first 700P and then reset every time I tried it after that. The 2nd 700p - reset immediately.

    My suggestion is just to delete Files, then execute a soft reset.

    Executing a hard reset does not require a call to Sprint to get it up and running again.

    A hard reset should be done as a last resort.

    Ben
    Thanks for the suggestion and response.
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