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  1.    #1  
    Any input on the following error/issue would be greatly appreciated.

    Sprint 755p
    Palm Desktop 6.2 Beta for Windows Vista
    Error message:
    Failed to Backup 1 file(s)
    - PmTraceDatabase
    - -Protocol Error: Handheld file could not be opened. (4004)
    - - - SYNCERR_FILE_NOT_OPEN
    CLICK THE IMAGE BELOW FOR A SCREEN SHOT
    http://www.sbcompserv.com/images/tre...e-error_tn.jpg

    * I read something over here that the issue was being looked into by Palm.
    c a r l n u n e s
    Treo 600 > Treo 650 > Treo 700p > iPhone( ) > Treo 755p
    WATCH THIS BEFORE POSTING
  2. #2  
    I used using Super Utility v6.02 on my Treo 755P to remove the Backup Bit so this file is not backed up.

    I haven't had any ill effects, so what the heck!

    If Palm won't come up with a fix, I did.
  3.    #3  
    Well if this file is locked; do I need to have a backup copy?

    What is the "pmtracedatabase" file used for?
    c a r l n u n e s
    Treo 600 > Treo 650 > Treo 700p > iPhone( ) > Treo 755p
    WATCH THIS BEFORE POSTING
  4. #4  
    pmtracedatabase

    read that is where all the error logs are for then the device resets

    like with sprint when u pres ##377#
  5. #5  
    Quote Originally Posted by italiangspot View Post
    pmtracedatabase

    read that is where all the error logs are for then the device resets

    like with sprint when u pres ##377#
    No, that's HSTraceDatabase. I'm not sure what PmTraceDatabase is for; I don't think it's necessary to back it up. If I remember correctly, Resco Backup ignores it.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  6.    #6  
    ##377#:
    "No system errors recorded in log."
    Cool!
    Last edited by carlnunes; 10/02/2007 at 12:02 AM.
    c a r l n u n e s
    Treo 600 > Treo 650 > Treo 700p > iPhone( ) > Treo 755p
    WATCH THIS BEFORE POSTING
  7. #7  
    I went into ZLauncher's file manager and simply changed the attributes by unchecking the box to back up the file. Viola no red in the log.
  8. #8  
    I get this error on my VZW Centro.
  9. johncal's Avatar
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    #9  
    According to the Palm website, this error is not an issue and can be ignored.

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