Hi,

I received a replacement phone from palm since my 700p was having the audiojack sensing issue.

Everything about the replacement is good, except for one issue: the menu button (bottom-right button on keyboard) needs to be pressed very hard for it to respond. All other buttons work normally and respond to a light touch.

What can I do to fix this? I don't really feel like waiting for another replacement.

Is something physically wrong with the keyboard?