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  1. estebanj's Avatar
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       #1  
    Starting today, I cannot use any of the hard keys on the 650 (Cingular). I can press buttons on the screen OK, but nothing else. I can turn it on with the power key, but not turn it off. Soft reset won't fix it. Any ideas what to do next? Thanks.
  2. emen8's Avatar
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    #2  
    It's possible one of the buttons is stuck in the depressed position, which would prevent any key presses from being recognized. You could try opening up the case so you could inspect the underside of the keypad and free up the stuck key. HTH

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