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  1. Psykik's Avatar
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       #1  
    Hi...I upgraded my Treo 600 on Sprint to the 755p.
    I had the old vision plan and when I upgraded contract, I got the EVDO upgrade. It could not be applied to the account until I had the new phone in my hand since they could not activate it while the 600 was active.

    I called CS and she activated it. I live and work in the NYC area, so EVDO should be in play. Over the last week or so of extensive playing, I rarely see the blue triangles when in phone mode. When I search the web, I have yet to see blue arrows, only the green ones. The web speeds don't seem to be so much faster than my old Treo 600. I have been getting full signal strength at work and at home.

    I tried some streaming video and about 1/2 the time I get timeout errors when trying to load pages in the built in Kimono viewer. Just for the heck of it, I tried the higher speed options for the Yahoo Radio channels on the Treo (128K I believe) but it saws that I cannot support that bandwidth.

    Am I missing something here? Is there something I should be checking or is EVDO, even in/around NYC that spotty?

    Incidentally, my other phone (my wife's) is a Samsung M510. She did not want the high-speed stuff or streaming anything, yet I did play with it and the EVDO triangles do show up on hers from time to time. If I am not paying for EVDO, would it detect/show EVDO capabilities even if the high speed upgrade isn't being used?

    Any insights would be appreciated!

    Be well,
    Rob - Long Beach, NY
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  2. mallow's Avatar
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    #2  
    Yes it would detect a EVDO signal even if your account isn't provisioned to use EVDO.

    EVDO is for data-only, while 1xRTT is voice+data. You need 1x to make a call, but either 1x or EVDO for data....with EVDO being faster. If the EV icon isn't staying on you have spotty coverage, but I would be surprised if thats the case since your in NYC.
  3. relgin's Avatar
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    #3  
    Mallow,

    Go to the main Sprint WEB page: http://www.sprint.com/index_c.html
    and click on the "Coverage" tab. There you can put in the ZIP code for the Sprint area you are interested in. It will give you a detailed map that you can zoom in and out to see what coverage you can expect.

    There is also a check box to also show you the Broadband coverage (EVDO).

    This should be a good place to start to see the coverage you can get.

    Rich
  4. #4  
    You can also go to www.dslreports.com and use their speed test to see what kind of speed you're getting and where. I never see the EVDO arrows while browsing via blazer. They only show up in the phone screen.
    Ed
  5. mallow's Avatar
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    #5  
    My area is completely covered with EVDO Rev. A
  6. Psykik's Avatar
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       #6  
    I did the 1MB speed test...several times and I'm getting between 77 and 81 kbits/second, with about 107 seconds to download the 1MB file and over a second of latency.

    I am in coverage areas...Sprint did some checking while I waited. Now I have a "ticket" and they are supposed to be running some tests on the towers/check the software. My experiences were not limited to just one site though.

    Maybe its my phone. I shall let you know what happens.

    Thanks, Rob
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  7. Psykik's Avatar
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       #7  
    My best speeds yet on the 1MB test:
    118 kbit/sec
    1.338s latency
    70.434s d/l time
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  8. #8  
    What are typical real life EVDO speeds? I searched and was surprised not to find an answer. I get in the 100's-200's in the middle of Manhattan, on the street, and I don't see the green arrows. I ran the DSLReports test at 600k and it took on the order of 30 sec. I ran across someone on the web who said he did the same test at 9 sec. Is something wrong? If so, can you suggest what the problem might be? Any tips would be appreciated.
  9. #9  
    dslreports (600K) here in the bay area are about 300 to 500 kbps. ~8 sec d/l times. FYI.
    Palm III > Palm V > Palm Vx > (Sprint) Kyo 6035 > Handspring Treo 300
    > Handspring Treo 600 Oct.'03 > Palm Treo 700P May'06 > Treo 755P Aug.'07 > Pre(-) June'09 + TouchPad July'11 LONG LIVE webOS!!!
  10. Psykik's Avatar
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       #10  
    I finally got a Sprint CS that really took the time ot figure things out. She had me go through a reset sequence and had Sprint wirelessly update by 755p all over again. After that, I finally got my EVDO speeds!
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  11. #11  
    I'm trying on a Friday night in Brooklyn, New York when I should be out partying.

    For 600k,
    I'm getting 220 kbit/sec
    0.481s latency
    22.122s d/l time.

    from dslreports but I'm going to try through out the weekend and see if Manhattan or Bronx is any better. Forget Staten Island, I remember a few years back they had the worst coverage for Sprint. I could be on a call and nod my head or look left or right and the call would drop.
  12. #12  
    Quote Originally Posted by Psykik View Post
    I finally got a Sprint CS that really took the time ot figure things out. She had me go through a reset sequence and had Sprint wirelessly update by 755p all over again. After that, I finally got my EVDO speeds!
    Psykik, might you share the sequence that you traversed to obtain better EVDO performance?
  13. #13  
    I did the 1mb test on my 755p and my speed was too fast to get back a test result.

    I'm not running blazer btw. Blazer sucks.

    Wait.. wait I ran it again and I got a result.

    1320 kbit/sec
    0.301s latency
    6.503 d/l time.

    EVDO FTW.

    BTW I'm running Opera 4 beta as my browser.
  14. #14  
    dr. bob,

    fyi, the speed tests don't work for opera because it uses proxy servers. do a search for more info.

    Lou
  15. #15  
    Psykik, what speeds do you get now?

    I tried Opera, and got the same results, but it didn't make sense. First, a browser might be slow to render, but not to receive data, second, I know other things don't load that fast, and finally, that result is twice as fast as the theoretical high speed of EVDO rev. 0.
  16. fredd0's Avatar
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    #16  
    what did they do to get your speeds up? the only time i get the blue arrows they page never loads, then the arrows turn green and then i can get through and my page loads.

    also when i do get the blue arrows, alot of times there is a popup message that says "the page could not be loaded".

    i need to call sprint again to get this fixed. i am in a evdo area and am paying for something that i am not getting..
  17. fredd0's Avatar
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    #17  
    ran the test

    again... blue arrows popped up, blazer seemed stuck, arrows turn green, then the test started.

    1MB test
    72kbit/sec
    1.755 latency
    114.556 d/l
  18. Psykik's Avatar
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       #18  
    If you are getting 72kbit/sec like I did, then you do not have EVDO enabled.

    I guess that what happened to me (just a guess), is that I activated my 755p before the CS activated the EVDO options for me. See, I had a Treo 600, and when I upgraded my phone and plan, the CS said that she could not apply the Power Vision plan because the computer would see me as having a Treo 600 active and it is not compatible.

    I am assuming that when I got the 755p and set it up, that Sprint wirelessly set it up for non-EVDO service. Then, when I called CS and they turned on Power Vision, I had the access to the services, but the phone was programmed for non-EVDO speeds.

    I called several times, and even got a ticket (which was placed on July 3rd with a promise of a call back within 36 hours- they called back this AM on July 9th.)

    The last CS had me go through a sequence on the Treo 755p in which I basically wiped out the Sprint programming (but keeps all other stuff intact). She then had me go through a sequence of initializing the phone again...and this time, it got the proper EVDO updates from Sprint- and I immediately saw triangles and arrows. My first speed test was about 250kbits/sec, so I know it was working. Since then, I do see a difference over the standard web connections.

    The arrows stay blue and not gray. When I have uploads/downloads, I see the blue triangles and not the green arrows.

    I just ran a test again and got:
    234 kbit/sec
    0.526s latency
    35.303 d/l time

    You basically have to say that you tried the tests next to other folks who have Sprint EVDO devices and they were getting speeds of around 250 kbits/sec and that this is on regular (not PDA) phones and that you have done this several times, so you know that it is not a tower, location or congestion problem- since these are the first things they will mention.

    Good luck,
    Rob
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  19. hofs1's Avatar
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    #19  
    Blazer must be a real bottleneck since i got the around 250k too but i can hit 600k when using tethered mode and test it via laptop odd??? or is it a limitation of blazer.
  20. fredd0's Avatar
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    #20  
    finally got it set up! they had to reset the phone and then take off my data services and reupdate my phone.

    i have all the codes

    ##774 - reset phone info
    ##3283 - update vision services.

    only thing that worked was treo support tech to take off and then reinstall my vision service. this took a few times for some reason.

    but, blue arrows all the time and way faster speeds!!!

    i love my phone again
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