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  1.    #1  
    Good morning church!

    I'm selling my 650. I want to wipe my personal info from the device, but if at all possible, I'd like to preserve the custom ROM and updated firmware. I think they will be good selling points for my device: I've got a custom ROM with FAT32, Fast-mode Blazer and the camcorder icon. I'm running firmware version 01.71 - it's an unlocked Cingular.

    Should I hard reset? Or zero-out reset? Anyone with any experience doing this before have some good advice for me?

    Thanks! Can someone say "Amen!"?
  2. #2  
    Hard reset should do it.

    Make sure you press the up on the five way button when the prompt "Erase all data?" comes up on the display.

    Amen.
  3. #3  
    Since resetting the phone doesn't cost you anything, why not just do the safest thing and do a FULL ZERO RESET as documented by Palm? And if you have any idea how nasty identity theft can be, you might as well do it twice, it's still free.

    Full Zero Reset (data wipe)

    Method Two (Tungsten T5; Treo 650)


    Read through these instructions before attempting the reset. We made this method of zero out reset extremely awkward to perform, so that it would not happen by accident. You may need the help of a dextrous friend if you find it too difficult to do by yourself.
    Connect your device to its HotSync cable or cradle. The HotSync cable does not need to be connected to your PC, and it does not need to be connected to power.
    Press and hold the Power button and UP on the 5-way navigator.
    While continuing to hold Power and UP, press and hold the HotSync button on the HotSync cable or cradle. As you press HotSync, make sure your other finger doesn't slide to LEFT or RIGHT on the 5-way navigator; it needs to be exactly on UP during the entire process. Although you are pressing the HotSync button, a HotSync operation should not begin.
    While continuing to hold Power, UP and HotSync, press and release the RESET button on the back panel of your device (where's the reset hole?). This is very difficult to do with only one person; you may wish to hold the stylus in your mouth and use your hands to press Power, UP and HotSync.
    Release Power, UP and HotSync.
    If you did this reset correctly, the screen of your device will go blank, and you will not be able to turn it on. The charging LED will not light up, even if it's connected to power. It will appear to be "dead." (any other activity — such as the Palm OS logo or a rainbow-colored Boot Log screen appearing — means the reset was performed incorrectly; try again)
    Your device will appear "dead" for several minutes (up to 10 minutes). During this time, your device's internal memory is being reformatted. If your device doesn't appear "dead" for several minutes with the screen completely blank, the zero out reset was performed incorrectly; try again.
    After several minutes, your device will "wake up" and the Palm and Palm Powered logos will appear as if you had performed a hard reset. Eventually, you'll be taken to a series of screens to calibrate the touchscreen and set date & time.


    If you want your handheld to remain in factory state, stop here. If you want to restore data to your device, follow the steps for recovering after a hard reset (a zero out reset is a special type of hard reset).
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