Page 5 of 11 FirstFirst 12345678910 ... LastLast
Results 81 to 100 of 216
  1. yOyOYoo's Avatar
    Posts
    297 Posts
    Global Posts
    304 Global Posts
    #81  
    what is the number for retentions!??!
  2. #82  
    Quote Originally Posted by string3599 View Post
    Anyone on SERO get a 700p to 755p swap?
    Check out post #48...she was able to swap her 700p.
    Me = Nokia 5170/Palm III > Kyocera 6035 > Treo 600 > Treo 650 > Treo 700p > Treo 755p > Treo Pro > Palm Pre

    Wife = Treo 600 > Treo 650 > Treo 755p > Palm Centro > Palm Pixi
  3. #83  
    Quote Originally Posted by yOyOYoo View Post
    what is the number for retentions!??!
    866-881-9571
    Me = Nokia 5170/Palm III > Kyocera 6035 > Treo 600 > Treo 650 > Treo 700p > Treo 755p > Treo Pro > Palm Pre

    Wife = Treo 600 > Treo 650 > Treo 755p > Palm Centro > Palm Pixi
  4. #84  
    Let me start off by saying I have had Nextel for 5 years and never had a problem. I got interest in the treo due to the touchscreen and internet capabilities... and you can't go wrong with Sprint's $15/month unlimited internet plan... Anyway, I got 2 Treo 700p's (one for me and one for my wife) on May 2nd... Found out about a week ago that the 755P came out...

    So, Called the sprint store where i got the phones and they told me $80 for each new phone since it hasn't been 30 days yet. That's $160 outta my pocket... I paid $200 each for the treo's and just wanted to do a swap...

    The sprint store screwed up so much with porting my numbers over and screwing up my billing. I ended up getting transferred to retensions to fix all that and ended up getting free text messages and a huge discount on my bill... this was all before i found out about the 755p and the retensions direct line...

    Researched the 755p and decided to call retensions directly to see what they could do since i haven't been with sprint for thirty days. Retensions lady was so nice, and told me that i could exchange them in the store... I told them that i couldn't do that cuz they wanted to charge me $80 a phone for the swap. She told me to go into the store and make the $160 payment for both phones and she would credit my account... So swapping the 700p for the 755p free for both of us.

    Doing that tonight, so i will keep you all updated...

    If you have two phones, I would recommend getting a shared plan. Retensions helped me out by telling me that with a shared plan, you only need internet and insurance on 1 phone and it rolls over to the other. That saved me like $22 from my wife's phone cuz we didn't need that stuff!!

    So, Thanks to everyone on this site to help me out with getting the 755p's... I will let you all know how it goes!
  5. #85  
    Quote Originally Posted by Hornettt21 View Post
    If you have two phones, I would recommend getting a shared plan. Retensions helped me out by telling me that with a shared plan, you only need internet and insurance on 1 phone and it rolls over to the other. That saved me like $22 from my wife's phone cuz we didn't need that stuff!!

    So, Thanks to everyone on this site to help me out with getting the 755p's... I will let you all know how it goes!
    Awesome...I'm glad it worked. But how did you managed to get insurance and vision to cover both lines? You might want to double check that. Especially the internet. You don't want to get a huge bill because just one line had vision.

    I'm going to call retention and ask to see what they say.
    Me = Nokia 5170/Palm III > Kyocera 6035 > Treo 600 > Treo 650 > Treo 700p > Treo 755p > Treo Pro > Palm Pre

    Wife = Treo 600 > Treo 650 > Treo 755p > Palm Centro > Palm Pixi
  6. #86  
    Got a warranty exchange...my wx for a 755p. Should be here by Wednesday.
    Smartphone Evolution:
    i330 (8/03), i500 (5/04), i600 (11/04), PPC6601 (12/04), Treo 650 (1/05), PPC6600 (10/05), PPC6700 (12/05), Treo 650 (6/06), PPC6700 (9/06), Treo 700wx (10/06)
  7. LennyV's Avatar
    Posts
    377 Posts
    Global Posts
    389 Global Posts
    #87  
    Quote Originally Posted by worldwearyeyes View Post
    Got a warranty exchange...my wx for a 755p. Should be here by Wednesday.
    Tell us how you did it. I tried complaining to retentions about the bluetooth but I got nothing but an offer to go to s sprint storfe and pay for an upgrade.
    Lenny


    Ice Visor Deluxe-->Treo 90-->Treo 650--> Treo 700p-->Burgundy Treo 755p -->Onyx Centro--> Pre Minus--> Pixi Minus

    [Once I lost my corkscrew in Africa. We had to live on food and water for 2 weeks.....Ernest Hemmingway
  8. #88  
    Quote Originally Posted by LennyV View Post
    Tell us how you did it. I tried complaining to retentions about the bluetooth but I got nothing but an offer to go to s sprint storfe and pay for an upgrade.
    PM sent.
    Smartphone Evolution:
    i330 (8/03), i500 (5/04), i600 (11/04), PPC6601 (12/04), Treo 650 (1/05), PPC6600 (10/05), PPC6700 (12/05), Treo 650 (6/06), PPC6700 (9/06), Treo 700wx (10/06)
  9. #89  
    Quote Originally Posted by worldwearyeyes View Post
    Got a warranty exchange...my wx for a 755p. Should be here by Wednesday.
    I have tried more than a few times, from different angles to no avail. I was finally able to get Palm to just send me a refurb 700p. How did you do it? Your help will be much appreciated. I saw you PM'ed someone else. If you need to do that to me...email...russ10s@satx.rr.com. Thanks.
  10. #90  
    My upgrade from the 700p to the 755p was net net around $130.00
  11. #91  
    I received my new 755 on Tuesday of last week. I still haven't received my return kit for the 700... should I call Sprint and see if it was ever shipped? or did I get 2 free phones? I received my bill today, no charge on their for the 755, pending the return of the 700.... what should I do?
    I'm a Pre gal now
  12. #92  
    Quote Originally Posted by cathartic8881 View Post
    I received my new 755 on Tuesday of last week. I still haven't received my return kit for the 700... should I call Sprint and see if it was ever shipped? or did I get 2 free phones? I received my bill today, no charge on their for the 755, pending the return of the 700.... what should I do?
    Check your account online. There should definitely be a charge for the full price of the 755. It'll get refunded once they receive your 700 back...that's usually how it works.
    Smartphone Evolution:
    i330 (8/03), i500 (5/04), i600 (11/04), PPC6601 (12/04), Treo 650 (1/05), PPC6600 (10/05), PPC6700 (12/05), Treo 650 (6/06), PPC6700 (9/06), Treo 700wx (10/06)
  13. #93  
    Quote Originally Posted by cathartic8881 View Post
    I received my new 755 on Tuesday of last week. I still haven't received my return kit for the 700... should I call Sprint and see if it was ever shipped? or did I get 2 free phones? I received my bill today, no charge on their for the 755, pending the return of the 700.... what should I do?
    I received my 755 on Tuesday and the return kit on Thursday. I would wait until Tuesday (due to the holiday) to see if the kit arrives. If not, give them a call. They might add that $579 to your bill.
    Me = Nokia 5170/Palm III > Kyocera 6035 > Treo 600 > Treo 650 > Treo 700p > Treo 755p > Treo Pro > Palm Pre

    Wife = Treo 600 > Treo 650 > Treo 755p > Palm Centro > Palm Pixi
  14. #94  
    Quote Originally Posted by worldwearyeyes View Post
    Check your account online. There should definitely be a charge for the full price of the 755. It'll get refunded once they receive your 700 back...that's usually how it works.
    They are not adding the charge for even exchanges, at least that is what they did with me. I was told that I would be charged if they didn't receive the phone after 2 weeks after mailing me the return kit.
    Me = Nokia 5170/Palm III > Kyocera 6035 > Treo 600 > Treo 650 > Treo 700p > Treo 755p > Treo Pro > Palm Pre

    Wife = Treo 600 > Treo 650 > Treo 755p > Palm Centro > Palm Pixi
  15. #95  
    Quote Originally Posted by cash70 View Post
    Check out post #48...she was able to swap her 700p.
    That is correct, however she was still within her 30 day return period, whereas I am not.
  16. #96  
    Quote Originally Posted by cathartic8881 View Post
    I received my new 755 on Tuesday of last week. I still haven't received my return kit for the 700... should I call Sprint and see if it was ever shipped? or did I get 2 free phones? I received my bill today, no charge on their for the 755, pending the return of the 700.... what should I do?
    That is exactly my experience and I was thinking exactly the same thing. I wonder what is going on.

    Al
  17. #97  
    The return kits are shipped seperately now. They came about a week later for me.
  18. #98  
    Quote Originally Posted by cash70 View Post
    They are not adding the charge for even exchanges, at least that is what they did with me. I was told that I would be charged if they didn't receive the phone after 2 weeks after mailing me the return kit.
    That's good to hear...thanks for the correction. Things must have changed in the past few months since I got a Q replacement.

    Question: What are they requesting you send back w/ the phone in the return kit these days? It used to just be the phone and battery, but the retentions guys made it sound like I needed to return everything.
    Smartphone Evolution:
    i330 (8/03), i500 (5/04), i600 (11/04), PPC6601 (12/04), Treo 650 (1/05), PPC6600 (10/05), PPC6700 (12/05), Treo 650 (6/06), PPC6700 (9/06), Treo 700wx (10/06)
  19. doc31's Avatar
    Posts
    707 Posts
    Global Posts
    919 Global Posts
    #99  
    Free from Gx5 dailbyphoto contest )
    I don't care what you say SPRINT kicks
    Treo650/Treo700p/Treo700wx/Treo755/HTC Touch/ Treo Pro/ Touch Pro/ Touch Diamond / Palm Pre / HTC EVO Shift / Nexus S 4G
    My Themes - Prethemer
  20. #100  
    -brings out the flamer thrower- burn baby BURRRRN!!! lol j/k can't beat that price! Congrats with the win Glad to see its one of the TC'ers that won it ^_^
Page 5 of 11 FirstFirst 12345678910 ... LastLast

Posting Permissions