My Docs to go (8.03 Premimum version) is giving me trouble again on a 700p.

It's doesn't see any Word, Excel or PDF files. Only Text and Palm PDB files.
And these it doesn't allow to open since there's a previous version detected.
Somehow I've 'lost' Sheet to Go, Graphics and PDF from the supported formats.

I've deleted all and re-installed. Also tried a re-install from my CD but I have a newer version installed(!) even though they're both version 8.

Docs To Go support and knowledgebase is pretty pathetic and they seem to be grasping for every nickel they can get through support/downloads.

Any suggestions?
Thanks.