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  1.    #1  
    Ok, I just got a new Treo 680.

    I previously owned a Zire71. I installed the new version of Palm Desktop software that came with the Treo 680 and all my previous information transferred fine into the new Palm Desktop program.

    I performed a Sync and everything transferred over fine. My Treo seemed to be working perfectly.

    Then, I tried to listen to my music files (mp3 contained on a 2GB SD card). I put the card into the Treo and did not get the audible sound letting me know the card was recognized. Upon clicking on the "Card Info" icon from the main screen, it said "no card inserted", even though it was inserted properly (heard the "click").

    I tried to format the card, and it still did not recognize it. The PTunes program also did not recognize that I had a card inserted.

    I took the Treo back to a Cingular store, assuming that the card reader was faulty. They switched it out with another Treo, and at the store, I put in my card with song files on it and it worked just fine. I could listen to my songs as I should be able to.

    I got home and had to perform a Hot Sync again, since I had a new Treo and needed all my info in there. As soon as I Hot Sync'ed, it stopped recognizing that there was a card inserted.

    I did a Factory Reset. I put the card back in after starting it up again. It read the card...played the music, etc.

    I Hot Sync'ed again...back to the same issue. It won't recognize the card.

    What is going on? I tried calling the "very helpful" customer support line and they could not help me.

    Anyone have any idea why this is happening and how I can fix this?

    It is very frustrating, as this is my only MP3 player.

    Thanks in advance!
  2. #2  
    Hi brergnat, welcome to TC!

    You can't just install, willy-nilly, everything from an old Palm device to one of the new Treos. There's a sticky at the top of the Treo 680 forum called Upgrade Path -- Prior PalmOS Device to Treo 680: follow its directions and you won't go wrong.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  3. #3  
    <moved>
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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