Page 1 of 2 12 LastLast
Results 1 to 20 of 22
  1.    #1  
    I bougtht the 680 from Palm just before I left for Xmas vacation in Europe. Want to put in a prepaid card but my T-Mo sim card locked the Treo. Did some research on this and other forums and on T-Mo site but am not sure who I need to call, T-Mo or Palm, to get the darned thing unlocked.
    Can somebody help? Thanks.
  2. #2  
    Impossible. It must be something else. A SIM couldn't lock a device, especially a TMO SIM. Are you sure you don't have a Cingular locked Treo 680?
  3.    #3  
    As I said in my post - I bought it directly from Palm. More precisely in person in the Palm Store in New York, plus, as I said, it is a copper Treo and Cingular does not have the colored ones. And yes, it is possible, unless I don't understand the word 'Locked' and the little red lock, when I look under 'Connections' in the preferences.
  4. #4  
    TMo prepaid doesn't offer any data.

    And no, that's not what "locked" means. Pop in a Cingular sim and try it.
  5.    #5  
    Who said anything about T-Mo prepaid and data. Let's start again. I have been a T-Mo customer in the US for four years and hence have a T-Mo sim card, which I just transferred from my previous smartphone to my new Treo.
    Now I am in Germany on vacation and want to buy prepaid card (and I don't care from which carrier) to make local calls. However, under 'Network' in the Preferences (not under 'Connections', sorry for the typo) it shows a lock and says 'Locked'. If that does not mean locked what does it mean.
  6. 500mL's Avatar
    Posts
    101 Posts
    Global Posts
    102 Global Posts
    #6  
    Quote Originally Posted by Karline View Post
    Who said anything about T-Mo prepaid and data. Let's start again. I have been a T-Mo customer in the US for four years and hence have a T-Mo sim card, which I just transferred from my previous smartphone to my new Treo.
    Now I am in Germany on vacation and want to buy prepaid card (and I don't care from which carrier) to make local calls. However, under 'Network' in the Preferences (not under 'Connections', sorry for the typo) it shows a lock and says 'Locked'. If that does not mean locked what does it mean.
    It just means that your network is "locked" for the protection of being modified and changing it's preferences. You can "unlock" your network preferences if you want to change your settings on how your treo connects the net. That's is NOT the same as having your 680 phone being locked to one carrier.
    Sony Clie N610C Sony Clie N710C Sony Clie UX50 Palm Tungsten T|5 Locked Cingular Treo 650 Locked Cingular Treo 680
    "You see, Netherlands is this make-believe place where Peter Pan and Tinkerbell come from." - Joey Tribbiani
  7. #7  
    Quote Originally Posted by Karline View Post
    Who said anything about T-Mo prepaid and data. Let's start again. I have been a T-Mo customer in the US for four years and hence have a T-Mo sim card, which I just transferred from my previous smartphone to my new Treo.
    Now I am in Germany on vacation and want to buy prepaid card (and I don't care from which carrier) to make local calls. However, under 'Network' in the Preferences (not under 'Connections', sorry for the typo) it shows a lock and says 'Locked'. If that does not mean locked what does it mean.
    No, it just means that you can't mess with the delivered TMo data settings on that SIM. It doesn't stop you from using another SIM.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
    <script type="text/javascript" src="http://download.skype.com/share/skypebuttons/js/skypeCheck.js"></script>
    <a href="skype:wwgamble?call"><img src="http://mystatus.skype.com/balloon/wwgamble" style="border: none;" width="150" height="60" alt="My Skype status" /></a>
  8. #8  
    Or, you can add another connection with whatever setitngs you want to use with your German SIM. Just hit the menu button and add another.
  9. #9  
    But first, calm down and take a deep breath...you're making me nervous lol
  10. #10  
    Quote Originally Posted by Karline View Post
    Who said anything about T-Mo prepaid and data. Let's start again. I have been a T-Mo customer in the US for four years and hence have a T-Mo sim card, which I just transferred from my previous smartphone to my new Treo.
    Now I am in Germany on vacation and want to buy prepaid card (and I don't care from which carrier) to make local calls. However, under 'Network' in the Preferences (not under 'Connections', sorry for the typo) it shows a lock and says 'Locked'. If that does not mean locked what does it mean.
    Quote Originally Posted by 500mL View Post
    It just means that your network is "locked" for the protection of being modified and changing it's preferences. You can "unlock" your network preferences if you want to change your settings on how your treo connects the net. That's is NOT the same as having your 680 phone being locked to one carrier.
    Quote Originally Posted by Bill Gamble View Post
    No, it just means that you can't mess with the delivered TMo data settings on that SIM. It doesn't stop you from using another SIM.
    Sounds about right to me (what they said) - have you even tried another SIM yet to see if it works, or are you just assuming that "lock" prevents you from simply putting in another SIM?
  11. #11  
    All TMO SIM cards "lock" their connections. That just means, as posted above, that you can't monkey with the settings while using the TMO card. If it were locked it would not work with any other caririer--that's what locked means--and in fact I'm sure, if you bought an unlocked phone from Palm, it will work with another SIM card--if it were locked, it would not. You just cannot fool around with the network settings while using a TMO SIM card. But why would you want to? The TMO card is set to work with TMO partners. On the other hand, if you have a TMO card from the States, and try to use it abroad, it might not work unless you first call TMO and have them authorize it for use abroad. There is a US number you can call--I could probably find it if I searched--that turns out to be toll free and they will do what is necessary to make it work abroad. But it doesn't sound like your phone is locked--in fact it's pretty certain it's not.

    You will find that if you buy the prepaid card you're thinking of getting, and pop it in, it will work immediately. On the other hand--you might not get any data service. I don't think any prepaid cards give you data. All they give you is phone time. I could be wrong about that but I did try that every summer for the past few years, and the only way I could use data was by using my TMO card. The prepaid cards don't come with data (I think).
  12. #12  
    walk into the nearest Deutsche Telekom store or call T-Mo USA:

    Call us

    From your T-Mobile phone, dial 611 free of charge. You can also call us toll-free at 1-800-937-8997 from any phone.

    Holiday Hours

    T-Mobile Customer Care will be closed:
    1:00 a.m. PT Thursday, 11/23/06 – 1:00 a.m. PT Friday 11/24/06
    1:00 a.m. PT Monday, 12/25/06 – 1:00 a.m. PT Tuesday 12/26/06
    Blackberry Pearl (AT&T), Apple 3G iPhone,
    owned and used: Treo 750 (WM5, Cingular)
    T680 unlocked (T-Mo), T700wx, T700w, T650, T600
    ppc6600, i730, htc mogul, BB Bold, Curve
  13. aaronchow's Avatar
    Posts
    51 Posts
    Global Posts
    94 Global Posts
    #13  
    Geez, let's explain this easilier for this guy...

    When you put in another carrier's SIM card into your phone and your phone won't start, that's "locked." But if you can still make a phone call afterward, that means your phone is not only locked to T-MO (hence, unlocked).

    And also the "Locked" under Network must mean something else. Just think.
  14. #14  
    Quote Originally Posted by Karline View Post
    As I said in my post - I bought it directly from Palm. More precisely in person in the Palm Store in New York, plus, as I said, it is a copper Treo and Cingular does not have the colored ones. And yes, it is possible, unless I don't understand the word 'Locked' and the little red lock, when I look under 'Connections' in the preferences.

    Uh, you failed to mention that it was a copper phone (read your first post).

    With Tmobile, it is possible to have the company lock the SIM card and you have to call Tmobile to get the unlock code for the SIM. I have had it happen occassionaly on other Tmobile branded phones I've owned over the years. Call them and tell them you need the PIN to unlock your phone. They should provide it over the phone at no charge.

    The little red locked means that you cannot modify the settings that Palm has preprogrammed for Tmobile. They have Tmobile Internet, Tmobile VPN and TZones. Those are "hardwired/programmed" which prevents the users from changing the settings such as Port Number, that kind of stuff. It is supposed to stop hackers from getting access to their network without paying for it.




  15. #15  
    Quote Originally Posted by Karline View Post
    Who said anything about T-Mo prepaid and data. Let's start again. I have been a T-Mo customer in the US for four years and hence have a T-Mo sim card, which I just transferred from my previous smartphone to my new Treo.
    Now I am in Germany on vacation and want to buy prepaid card (and I don't care from which carrier) to make local calls. However, under 'Network' in the Preferences (not under 'Connections', sorry for the typo) it shows a lock and says 'Locked'. If that does not mean locked what does it mean.
    That is for data connections only. As for a Prepaid card for your phone, you will need to get a Tmobile prepaid card, other carriers prepays will not work.

  16. #16  
    Quote Originally Posted by mdavis View Post
    All TMO SIM cards "lock" their connections. That just means, as posted above, that you can't monkey with the settings while using the TMO card. If it were locked it would not work with any other caririer--that's what locked means--and in fact I'm sure, if you bought an unlocked phone from Palm, it will work with another SIM card--if it were locked, it would not. You just cannot fool around with the network settings while using a TMO SIM card. But why would you want to? The TMO card is set to work with TMO partners. On the other hand, if you have a TMO card from the States, and try to use it abroad, it might not work unless you first call TMO and have them authorize it for use abroad. There is a US number you can call--I could probably find it if I searched--that turns out to be toll free and they will do what is necessary to make it work abroad. But it doesn't sound like your phone is locked--in fact it's pretty certain it's not.

    You will find that if you buy the prepaid card you're thinking of getting, and pop it in, it will work immediately. On the other hand--you might not get any data service. I don't think any prepaid cards give you data. All they give you is phone time. I could be wrong about that but I did try that every summer for the past few years, and the only way I could use data was by using my TMO card. The prepaid cards don't come with data (I think).
    Actually the locked connections that he is talking about are the network settings that are on the TREO and are not related to the SIM card. If you look a the network settings on the 680, you will see that Palm has preinstalled many, many different connection settings for various carriers and countries. But those are for data only, not phone service.

  17. #17  
    Quote Originally Posted by ivhs72 View Post
    Actually the locked connections that he is talking about are the network settings that are on the TREO and are not related to the SIM card. If you look a the network settings on the 680, you will see that Palm has preinstalled many, many different connection settings for various carriers and countries. But those are for data only, not phone service.

    I don't know if you have tried this. Out-of-the-box (unlocked GSM Treo 680) comes with a number of pre-installed network settings. I agree with you there. I also agree that this is just for data and not phone service.

    But as soon as you pop-in a new SIM card and power-up the radio, check the Network Settings again. It would make the network settings of that SIM card
    the default (Internet / WAP / MMS) and locked. So it is also in the SIM card (or the Network), but only for DATA.
  18. #18  
    Wow everyone is trying to help this person, but yet he or she is freaking out
  19. #19  
    Quote Originally Posted by RRM0221 View Post
    I don't know if you have tried this. Out-of-the-box (unlocked GSM Treo 680) comes with a number of pre-installed network settings. I agree with you there. I also agree that this is just for data and not phone service.

    But as soon as you pop-in a new SIM card and power-up the radio, check the Network Settings again. It would make the network settings of that SIM card
    the default (Internet / WAP / MMS) and locked. So it is also in the SIM card (or the Network), but only for DATA.

    I think the original poster has confused the data and phone settings. For the unlocked Palm GSM phones, there is a SIM card needed to actually use the phone (except for 911 calls in the US). Without just a Tmobile SIM card, there is no way to use the phone for anything, no matter if they purchase a pre paid card from XYZ phone company. I believe the poster thought the Network settings was where they could configure their phone to be used for voice services in another country. Unfortunately, it is only for data.

    Since all they did was transfer their SIM card to this phone, the only options that is available for them is through T-Mobile, no one else, UNLESS they purchase another SIM card. If they want to use this phone in Germany to make local calls, they need to find a company that will sell them 1) a new SIM card, and 2) a pre paid account. (That's the beauty of an unlocked phone).

    Now T-Mobile does offer prepaid accounts, and they do offer international plans. See this link:

    http://www.t-mobile.com/Internationa...ub_RmgOverview

    What this person needed to do was activate their phone for International travel before leaving (it's called World Class International Service and it's free to sign up), and find out how much it would cost. It isn't cheap, but there are quite a few options available depending on how much you would use your phone.

  20. #20  
    Karline:
    Here's the bottom line. Buy a cheap prepaid SIM card, pop it in, and make some calls. It just works. I do it all the time in Ireland. Worked when I had tmo and a treo 270 and then with a 650 and cingular. The little red lock doesn't mean your phone is locked.
    --
    Visor Deluxe > Visor Platinum > Visor Pro > Treo 180 > Treo 270 > Treo 600 > Treo 650 > Treo 680 > Palm Pre > EVO 4G
Page 1 of 2 12 LastLast

Posting Permissions