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  1. #141  
    Not a word. It seems as if Seidio is hoping we will all forget about it and buy the beast. By the way, I have posted elsewhere that I found a possible reason for my bad results, having nothing to do with the 1300 battery. I thought my camera patch was installed after having hard reset--but what I saw, which was the new version of the file, was probably just copied over during hot syncing or restoring, and didn't represent the entire process when you run the "Camera Update" file. So you cant tell by just looking for the right file version, unless you're dead certain you haven't hard reset in the interim. The bottom line is that I seem to be having quite good battery performance again, and perhaps that 8 to 9 % increase I have a right to expect from the 1300. That's a long answer to your question, which should be..."no."
  2. mszatny's Avatar
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    #142  
    Thanks mdavis, The only thing giving me sustained better battery life is when I charge via the USB sync cable instead of the std wall plug. Go Figure.

    MS
    <img src="http://users.netropolis.net/mszatny/pics/bevo.gif" border=0>
    The Woodlands, TX

    Palm Pro > PalmIII > Visor Prism w/Omnisky>SPCS Treo300 > SPCS Treo600 >
    SPCS Treo650 > CNG Treo650 > Copper Treo680 > ATT Treo750 WM6 > iPhone 3G
  3. #143  
    Quote Originally Posted by seidioseidio View Post
    I've quoted TCC again because I thought his problems had adequately explained the situation. We saw the exact same problems when we put our 700 battery into the new 680. We obviously couldn't sell it as compatible when the Treo doesn't recognize how much battery is left and turns off the phone. We then proceeded to create a battery that would work completely with the Treo 680. If a person wants to try the old battery it may technically charge and turn on your phone, but we can't in good conscience sell it as a compatible product.
    Friends, unfortunately, the above problem happens with the "SEIDIO High Capacity Battery for Treo 680" too!

    I bought a number of things from SEIDIO last week, and actually was really pleased with how fast they processed it for me - I live in China, and the items got to me about 5 days after I placed my order (FedEx). I love the Inno-dock (I bought 2!) and the stereo headset with retractable cord.

    The battery fits nicely, and the (graphite colored) battery door fits (albeit a little loose).

    However, in the last 4 days of use, I have gotten that "YOUR BATTERY IS EXTREMELY LOW" message 5 times, which is accompanied by an empty battery icon. If I don't do anything, the phone eventually powers off completely. I need to physically remove the battery and pop it back again.

    I was thinking it was a problem with my Treo itself, and actually came by this forum to research on the issue. Now I am wondering if it is the battery itself.

    I am delighted to see that there are actually SEIDIO representatives here. Maybe they can tell me what I should do. The serial number of my battery is 70600880.

    Many thanks in advance for any advice.

    T
  4. #144  
    Quote Originally Posted by mszatny View Post
    Any update on the "normal" size extended battery for the 680? Something beyond the 1300?

    MS
    We're still in testing but are hoping to have something available soon.


    Thanks
  5. #145  
    Quote Originally Posted by LiveFaith View Post
    1300 v 1200. Makes me wonder whose scale was even being used anyway. Is anybody really watching these #s?
    We do look very carefully at our batteries to make sure that they perform to the mAh rating that we state. We use the same cells in all of our batteries because they're of the highest quality and maximum power rating we can get. We always build our batteries to produce the greatest amount of power in the smallest size. This is why our batteries have more power in the same size as our competitors. Here is a test done by a forum member on our PPC6700 battery:

    Taken from PDA Phone Home Forums

    Here are the results of some tests I did. The batteries involved were:
    Seidio 3200mAh extended battery
    Seidio 2400mAh extended battery
    Lion Battery (Mugen) 2800mAh extended battery
    'eBay' no brand 2400mAh extended battery (My testing indicates this to be 1800, not 2400)
    OEM slim 1350mAh battery

    First test - Streaming live audio in Media Player over EVDO signal, backlight on full. I use this test to simulate 'normal' use. If you were using it constantly during the time for listening to mp3's or just lots and lots of chatting/internet surfing with no downtime:
    Seidio 3200mAh Extended Battery: 8 hours
    Lion 2800mAh Extended Battery: 7 hours
    Seidio 2400mAh Extended Battery: 6 hours
    eBay 2400mAh (Really 1800mAh) Extended Battery: 3 hours, 30 minutes
    Stock OEM Battery: 2 hours, 30 minutes

    Second test - Streaming live video in Media Player over WiFi, backlight on full, system overclocked to 520mhz. This is the biggest drain I can manage, everything turned on, and the CPU overclocked. I still have to do this test on the 2400 and 2800 batteries:
    Seidio 3200mAh Extended Battery: 5 hours, 30 minutes
    eBay 2400mAh (Really 1800mAh) Extended Battery: 2 hours, 35 minutes
    Stock OEM Battery (1350mAh): 1 hour, 50 minutes

    As you can see from the times and mAh ratings, it is virtually a linear progression no matter what the test, with very few exceptions.


    As you can see, the PPC6700 in the first test uses about 400mAh per hour. While our extended battery does produce 100 more mAh than the factory battery, it is really meant as a replacement battery until we get a larger battery released. 8-9% is going to be very hard to notice in day to day activity becuase those activities usually change. It's similar to putting an additive in your gas that gives you 9% better gas mileage. It's going to be hard to notice a huge difference.

    Thanks
  6. #146  
    Quote Originally Posted by Tenosce View Post
    Friends, unfortunately, the above problem happens with the "SEIDIO High Capacity Battery for Treo 680" too!

    I bought a number of things from SEIDIO last week, and actually was really pleased with how fast they processed it for me - I live in China, and the items got to me about 5 days after I placed my order (FedEx). I love the Inno-dock (I bought 2!) and the stereo headset with retractable cord.

    The battery fits nicely, and the (graphite colored) battery door fits (albeit a little loose).

    However, in the last 4 days of use, I have gotten that "YOUR BATTERY IS EXTREMELY LOW" message 5 times, which is accompanied by an empty battery icon. If I don't do anything, the phone eventually powers off completely. I need to physically remove the battery and pop it back again.

    I was thinking it was a problem with my Treo itself, and actually came by this forum to research on the issue. Now I am wondering if it is the battery itself.

    I am delighted to see that there are actually SEIDIO representatives here. Maybe they can tell me what I should do. The serial number of my battery is 70600880.

    Many thanks in advance for any advice.

    T
    I would recommend you call customer service at 832-204-1118 and ask for Kelvin. He is one of our best technical support reps and should be able to help you.

    Thanks
  7. #147  
    Seidioseidio,

    Many thanks. I will call Kelvin right now.

    T
  8. #148  
    I spoke to Kelvin at SEIDIO yesterday. Unfortunately, his explanation left me a little confused. According to him, this problem with the SEIDIO High Capacity Battery for the Treo 680 - where I am getting frequent sudden "YOUR BATTERY IS EXTREMELY LOW" messages on a full battery, are not due to the battery, but due to the Treo itself. Kelvin said, "this is a common problem on the Treo 680, and is due to the Treo hardward not being able to (?) read the proper charge on the battery".

    However, while going through the earlier messages on this thread, someone had pointed out that this problem I have happens when the Treo 650 battery is used, and SEIDIO had said it was due to the 650 battery not being compatible.

    So which is it - a Treo 680 hardware problem, or my SEIDIO battery? Or both?

    Anyone with any suggestions?

    T
  9. #149  
    Quote Originally Posted by Tenosce View Post
    I spoke to Kelvin at SEIDIO yesterday. Unfortunately, his explanation left me a little confused. According to him, this problem with the SEIDIO High Capacity Battery for the Treo 680 - where I am getting frequent sudden "YOUR BATTERY IS EXTREMELY LOW" messages on a full battery, are not due to the battery, but due to the Treo itself. Kelvin said, "this is a common problem on the Treo 680, and is due to the Treo hardward not being able to (?) read the proper charge on the battery".

    However, while going through the earlier messages on this thread, someone had pointed out that this problem I have happens when the Treo 650 battery is used, and SEIDIO had said it was due to the 650 battery not being compatible.

    So which is it - a Treo 680 hardware problem, or my SEIDIO battery? Or both?

    Anyone with any suggestions?

    T
    I blame Seidio.

    My treo doesnt have this problem. So if I buy a battery from a third-party and then the problem starts happening, im gonna probably blame the third-party battery as the stock battery does not cause issues.


    good ol crappy seidio customer service as usual. They think they're frickin Dell or something.
    -tgwaste
  10. techuser's Avatar
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    #150  
    anybody tried boxwave extended batteries?
    i'm NOT addicted to palm devices. can you give me my treo now?
  11. #151  
    Quote Originally Posted by Tenosce View Post
    I spoke to Kelvin at SEIDIO yesterday. Unfortunately, his explanation left me a little confused. According to him, this problem with the SEIDIO High Capacity Battery for the Treo 680 - where I am getting frequent sudden "YOUR BATTERY IS EXTREMELY LOW" messages on a full battery, are not due to the battery, but due to the Treo itself. Kelvin said, "this is a common problem on the Treo 680, and is due to the Treo hardward not being able to (?) read the proper charge on the battery".

    However, while going through the earlier messages on this thread, someone had pointed out that this problem I have happens when the Treo 650 battery is used, and SEIDIO had said it was due to the 650 battery not being compatible.

    So which is it - a Treo 680 hardware problem, or my SEIDIO battery? Or both?

    Anyone with any suggestions?

    T
    Palm has admitted to having problems with their charging indicators from day one. If you would like a replacement we'd be happy to give you one, but if the Palm problems are still there the issue will just present itself again. Here are a couple of battery issues with the 680. Palm has adressed one of them.

    http://www.palm.com/us/support/downl...eraupdate.html

    http://blog.treonauts.com/2007/01/treo_680_batter.html

    If you're still seeing problems, please contact Margaret and she can get you a replacement.

    Thanks
  12. #152  
    Quote Originally Posted by tgwaste View Post
    I blame Seidio.

    My treo doesnt have this problem. So if I buy a battery from a third-party and then the problem starts happening, im gonna probably blame the third-party battery as the stock battery does not cause issues.


    good ol crappy seidio customer service as usual. They think they're frickin Dell or something.
    So much negativity...do you work for our competitors?
  13. #153  
    Quote Originally Posted by techuser View Post
    anybody tried boxwave extended batteries?
    As soon as the 680 was announced last November, I ordered it and at the same time ordered a battery Boxwave advertised for the 680. Several weeks went by, I believe, and they sent me a notice my order was cancelled because the battery they were selling would not work in the 680. Since then I have heard no news that they have come up with anything for the 680.
  14. #154  
    Quote Originally Posted by seidioseidio View Post
    Palm has admitted to having problems with their charging indicators from day one. If you would like a replacement we'd be happy to give you one, but if the Palm problems are still there the issue will just present itself again. Here are a couple of battery issues with the 680. Palm has adressed one of them.

    http://www.palm.com/us/support/downl...eraupdate.html

    http://blog.treonauts.com/2007/01/treo_680_batter.html

    If you're still seeing problems, please contact Margaret and she can get you a replacement.

    Thanks
    Thanks Seidio. I will try the above fixes to see if it makes a difference. I am hesitant to send my battery back as the process of swapping will probably cost me as much as buying a new battery from you - I paid about US$50 just to ship the last batch of items I bought from your company. Sending the faulty battery to you and (probably) having to pay the shipment for the new one will probably cost me around US$30 or so.

    T
  15. #155  
    Quote Originally Posted by Tenosce View Post
    I spoke to Kelvin at SEIDIO yesterday. Unfortunately, his explanation left me a little confused. According to him, this problem with the SEIDIO High Capacity Battery for the Treo 680 - where I am getting frequent sudden "YOUR BATTERY IS EXTREMELY LOW" messages on a full battery, are not due to the battery, but due to the Treo itself. Kelvin said, "this is a common problem on the Treo 680, and is due to the Treo hardward not being able to (?) read the proper charge on the battery".

    However, while going through the earlier messages on this thread, someone had pointed out that this problem I have happens when the Treo 650 battery is used, and SEIDIO had said it was due to the 650 battery not being compatible.

    So which is it - a Treo 680 hardware problem, or my SEIDIO battery? Or both?

    Anyone with any suggestions?

    T
    Just out of curiosity, did you fully charge the battery when you first recieved it, and then let it drain down as far as it would go before recharging it? There have been some discussions about doing this doesn't calibrate the battery but the phone's charging meter. I can see an arguement for it. How does the phone know you are using a bigger battery than it was designed for? Just asking.
  16. #156  
    Yes, I plugged it into my Treo and connected it to the new Seidio Innodock that I had ordered together with the battery (by the way, this is one cool dock, as it also has a connector for the headphone jack, which allows you to plug the dock to a set of speakers). I left it in the Innodock overnight (more than 10 hours) the first time.

    By the way, I had tried the resetting thing a few times now, but no luck, I am still getting the sudden battery-empty icon with the "YOUR BATTERY IS EXTREMELY LOW" message. I have since gone back to using the default battery that the 680 came with. I've bought a spare one (standard Palm battery), and just carry it around with me since it is pretty light. I am not getting the problem with the standard battery.

    Given that some people seem to have no problem with the Seidio battery, I suspect that I was just unlucky and got a lemon. Unfortunately, I don't want to take the risk to send my current one back to swap, since the process would cost me too much, and I don't know if it will fix the problem.

    T
    Last edited by Tenosce; 03/03/2007 at 04:37 AM. Reason: Added more detail.
  17. #157  
    From your answer, it sounds like you havent really done as IVHS72 suggested. You may have fully charged it, but you did not say that you have fully discharged it - ie. until the phone shuts down and wont start up again? What may be happening is that the battery meter is calibrated for the 1200 battery, and is giving you low battery warnings way too early. So, if you havent done this, you should let it keep going with the low battery warnings, until it actually dies. This might take a surprisingly long time. The theory is that you will push the battery to its lowest functional point, which the phone will register as the new 0%. When you recharge from that point, it will register the charge in relation to the new 0% level. That is the theory, no idea if it applies to the seidio extended battery problem, but it seems to me that it is worth a shot if you havent tried this.
  18. #158  
    Quote Originally Posted by DIG View Post
    From your answer, it sounds like you havent really done as IVHS72 suggested. You may have fully charged it, but you did not say that you have fully discharged it - ie. until the phone shuts down and wont start up again? What may be happening is that the battery meter is calibrated for the 1200 battery, and is giving you low battery warnings way too early. So, if you havent done this, you should let it keep going with the low battery warnings, until it actually dies. This might take a surprisingly long time. The theory is that you will push the battery to its lowest functional point, which the phone will register as the new 0%. When you recharge from that point, it will register the charge in relation to the new 0% level. That is the theory, no idea if it applies to the seidio extended battery problem, but it seems to me that it is worth a shot if you havent tried this.

    Thanks, mate, couldn't have said it any better myself. That was the point I was trying to make, but you summed it up much better.


  19. #159  
    Pleasure!
    Except my fingers are starting to hurt from typing, my daughter is starting to miss me, and I am suffering from vitamin D deficiency through lack of sun.
  20. #160  
    Seidio - Are you planning a rubberized case that will fit the extended battery?
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