i get this error message when trying to access versa mail from the palm desktop.

also, i get the same message when i put the cd in and click on SET UP VERSA MAIL

message:
VMailWiz3 MFC Application has encountered a problem and needs to close. We are sorry for the inconvenience.

should i just uninstall and reinstall the palm software? do i need to anything in particular as to not mess anything up?
thanks!