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  1. #21  
    Quote Originally Posted by lattelady View Post
    I just got my email stating my order had begun processing! Crimson, ordered 11/22 7:21 a.m.
    awesome! hopefully this means my order shouldn't be too far off... i ordered an arctic, 11/22 1:06pm.

    Palm Vx->Palm m505->Palm Tungsten T3
  2. #22  
    *taps virtual fingers ..in anticipation or frustration?*
  3. #23  
    Quote Originally Posted by lattelady View Post
    I just got my email stating my order had begun processing! Crimson, ordered 11/22 7:21 a.m.
    Is that EST or PST? I ordered the same thing at about the same time, but no email yet....
  4. stl08's Avatar
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    #24  
    I ordered an Unlocked Graphite 11\21 at 11:52 PM. I've called Palm twice to check the status of an approximate shipping date other than the "1-2 weeks".

    At 12:40AM on the 27th, I forget his name.. but my order wasn't yet in the system. Call back tomorrow and get a regular person because I'm just technical support.

    I waited a few days and called at 7:40 PM today. My order still isn't in the system. Call back tomorrow, maybe it'll be processed by then.

    When will my order actually go into this "system"? I can view my status online, so how many systems are there? I understand it will ship a week or two from order date, but they should at least be able to check order status on their own computers.
  5. #25  
    Quote Originally Posted by stl08 View Post
    When will my order actually go into this "system"? I can view my status online, so how many systems are there? I understand it will ship a week or two from order date, but they should at least be able to check order status on their own computers.
    Palm needs to get their logistics in order, and keep their CSRs informed.
    -----------------
    http://kunjan.net
  6. #26  
    I also received an email this evening stating that my order "began processing on 11/30/06". The Order Status on the Palm website still says "Order Received".

    FWIW - I ordered a crimson color on 11/21/2006 @ 10:28pm (PST).
    Last edited by usskaos1; 11/30/2006 at 08:05 PM.
  7. #27  
    Me too--but no change on line. Ordered 9:20 am 11/22
  8. #28  
    Of those who have received an email, did any of you order Graphite? It seems only the color models are getting out.
    Last edited by jamesgangut; 11/30/2006 at 09:29 PM.
    PalmIII > PalmIIIx > PalmIIIxe > TRGPro > Handera 330 > Zire71 > Treo600 > Treo650 > Treo680 > Treo750 > Centro > TreoPro > iPhone 32GB 3GS

  9. #29  
    Quote Originally Posted by mdavis View Post
    Is that EST or PST? I ordered the same thing at about the same time, but no email yet....
    I'm located in CST, but that is what they show on my order so I assume it is PST.

    BTW, I talked to one of their reps maybe 3 hours ago and I got the 1-2 week story also. She was surprised that retail locations had received stock because she said they were told they would get stock first. She didn't really seem to believe me at first. I asked her if there was any chance I could ship out tomorrow and she just would know it any sooner than I did by checking the website. She didn't sound too encouraging, but said that they don't necessarily find out anything in advance.
  10. #30  
    Damn...well I ordered on 11/24 so maybe by the time my batch comes around graphite will be up and running....
  11. mszatny's Avatar
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    #31  
    I just got my "Order Processing Email" although no change on the website:
    - Ordered 11/22 5:15 am
    - Copper
    <img src="http://users.netropolis.net/mszatny/pics/bevo.gif" border=0>
    The Woodlands, TX

    Palm Pro > PalmIII > Visor Prism w/Omnisky>SPCS Treo300 > SPCS Treo600 >
    SPCS Treo650 > CNG Treo650 > Copper Treo680 > ATT Treo750 WM6 > iPhone 3G
  12. #32  
    Got the e-mail at 5:09pm (CST) today. No change in online status. Ordered 11/22 at 1:25am.

    They told me today that it would be "1-2 weeks." Clearly, the CSRs are completely clueless.
  13. #33  
    Quote Originally Posted by DallasAtty View Post
    Got the e-mail at 5:09pm (CST) today. No change in online status. Ordered 11/22 at 1:25am.

    They told me today that it would be "1-2 weeks." Clearly, the CSRs are completely clueless.
    What color?
    PalmIII > PalmIIIx > PalmIIIxe > TRGPro > Handera 330 > Zire71 > Treo600 > Treo650 > Treo680 > Treo750 > Centro > TreoPro > iPhone 32GB 3GS

  14. #34  
    Sorry. Arctic.
  15. #35  
    Quote Originally Posted by mdavis View Post
    Me too--but no change on line. Ordered 9:20 am 11/22
    what color?

    i ordered a graphite one at: 11/22/2006 05:59:39 AM.

    you better not be getting mine, since they both going to the same geographic location.

    Felipe
    On the road to 5,000 posts
    Life is what happens between Firmware releases.
  16. #36  
    If you read all the posts from people who have received, or shipping, their 680s, there is one thing in common - they are not graphite!

    I wonder it Palm gave the first batch of graphite phones to Cingular for branding and resale??

    ~J.
  17. #37  
    Quote Originally Posted by Felipe View Post
    what color?

    i ordered a graphite one at: 11/22/2006 05:59:39 AM.

    you better not be getting mine, since they both going to the same geographic location.

    Mine was (is?) crimson 9/22 9:23 am but still no change on line. I think I'm going to miss mine by a month cause I'm leaving the country Saturday morning.
  18. daytontp's Avatar
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    #38  
    When I called today at 5:00pm EST, the rep told me the pre-orders have not gone out because they are not in the warehouse yet. He told me they are not expecting them in until over a week from now. I asked what the earliest mine would ship and he said 7 to 10 days, maybe longer. I asked if I could cancel my order because I did not want to wait not knowing, and he cancelled it without asking any questions.

    I put in a Pre-Order for a Graphite unlocked 680 on 11/21/2006 at 10:00pm PST.
  19. #39  
    Quote Originally Posted by mdavis View Post
    Mine was (is?) crimson 9/22 9:23 am but still no change on line. I think I'm going to miss mine by a month cause I'm leaving the country Saturday morning.
    that would suck.

    go to rockefeller and pick one up. then cancel the palm order.
    Felipe
    On the road to 5,000 posts
    Life is what happens between Firmware releases.
  20. #40  
    Quote Originally Posted by daytontp View Post
    When I called today at 5:00pm EST, the rep told me the pre-orders have not gone out because they are not in the warehouse yet. He told me they are not expecting them in until over a week from now. I asked what the earliest mine would ship and he said 7 to 10 days, maybe longer. I asked if I could cancel my order because I did not want to wait not knowing, and he cancelled it without asking any questions.

    I put in a Pre-Order for a Graphite unlocked 680 on 11/21/2006 at 10:00pm PST.
    I just got off the phone with Palm and I had the rep verifying everything except my CC#. He said that my order is being processed now, they were not released until Dec 1st. I should have an e-mail by morning. He said call tomorrow morning and get my shipping information also the web status will not update until later in the day.

    I did order a Graphite, first order was 21st, i then cancelled/reordered on the 27th to get a better price.

    I hope he is right, not your guy.
    PalmIII > PalmIIIx > PalmIIIxe > TRGPro > Handera 330 > Zire71 > Treo600 > Treo650 > Treo680 > Treo750 > Centro > TreoPro > iPhone 32GB 3GS

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