First off LOVE THE PHONE!!! Way better than the 650 which I have had for almost 2 years. I finally feel like I have a stable phone. The question I have is that in the sound prefs it has a escalating ringtone checkbox which I have checked... However I still notice that there is a slight bit of it going on with all the alerts. Basically if I have an email come in the first ding is lower in volume to the second one. Is there a way to fix this or is it a new "feature"?