Multiple users have been having freezing problems where their Treo seems to go dead. Only removing the battery will reset it. Some are more severe requiring more resets than others. All Treos are running Good OS 4.9.1.46. We have 4.9.1.43 on our Exchange Server 2000.

User 1: Treo 650, Cingular, ROM 342.
User 2: Treo 650, Cingular, ROM 350.
User 3: Treo 650, Cingular, ROM 350.
User 4: Treo 650, Cingular, ROM 342.
User 5: Treo 650, Cingular, ROM 342.
User 6: Treo 650, Cingular, ROM 350.
User 7: Treo 650, Cingular, ROM 350.
User 8: Treo 650, Verizon, ROM 102.
User 9: Treo 650, Verizon, ROM 102.
User 10: Treo 650, Verizon, ROM 102.
User 11: Treo 700p, Verizon, ROM 2107.

We have a Good Ticket #396710 w/ user 9. We have 17 users. I have only listed the ones with the freezing problems. User 9 has been able to give me an error code.

e:\build\margaroc_rtm\win32\release\build_48\gx\system\src\palm\gxdevicepalm.cpp:255GX_ASSERTinffs2. cpp@1461

Any help?