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  1.    #1  
    USB Modem is working very well, except that it disconnects after about :30 or so (sometimes longer) if I don't click on anything. The instructions tell you to turn on Send PPP Echo Packets, and I've done that, but no go.

    It's Saturday and they haven't answered their tech support email.

    Any ideas?

    TIA.
  2. noodle's Avatar
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    #2  
    are you on a mac or pc? You can prompt to stay connected every 2-3 minutes...may be a network issue though
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    noodlelest wet noodler
  3. #3  
    Connected via USB or BT?

    I've stayed connected on my PowerBook via USB for over 90 minutes with no problems (with good signal).

    Gary
    Sprint Treo 755p (previously Sprint Treo 700p, Sprint i500, Sprint i330 [yuk], Sprint i300, Sprint StarTac, Verizon StarTac)
    Mac 12" 1.5 GHz PowerBook (Constantly tethered to my Treo)
    Gary Said... (my blog) or The Daily Meme
  4.    #4  
    I'm on Mac, connected via USB.

    It doesn't feel like a network issue, but I suppose it's possible.

    Thanks for the replies.
  5. #5  
    I'm on a Mac and I use bluetooth not USB modem. But if I have the "send PPP echo packets" turned on, that causes disconnects every few minutes. Turn it off and it should be better.
    Main Phone: Treo 270/600/650/700w/700p/750v/Motorola Q/iPhone
    Tried but sold: Motorola Q/Nokia E61/700wx/HTC TyTN/Treo 680
  6. #6  
    I had problems when I was running things in the "background" like tealmaster. Once I cleared up (turned off) some of that stuff it works like a charm.

    My process is while my network configuration settings are still set to whatever they were (wired or wifi) to plug the phone into the computer's USB port and start USBmodem (I always keep it as the running application, I don't let it go into the background, it just seems happier).

    Then I switch over to my modem network configuration. My settings are as follows.
    PPP TAB - PPP echo off, TCP compression off, phone number = #777, no login or pass.
    TCP TAB - set to PPP
    PROXY TAB - Off
    MODEM TAB - Enable error correction is on, Wait for dial tone is off. My modem is set to "PCS Intel EV-DO 1.0" from http://www.pcsintel.com/content/view/1429/35/
    I've used the included drivers and they worked but these seem better (it seems like I start having problems so I switch back and forth sometimes, but these are better).
    I'm using 10.4.8 on a 1.5GHz PowerBook.

    It usually connects on the first try but when it doesn't after a few tries I take the battery out of the phone and it fixes it right up (1 out of 20 times). Rebooting the computer helps sometimes. But it usually connects right up.

    Good luck,
    Gary
    Sprint Treo 755p (previously Sprint Treo 700p, Sprint i500, Sprint i330 [yuk], Sprint i300, Sprint StarTac, Verizon StarTac)
    Mac 12" 1.5 GHz PowerBook (Constantly tethered to my Treo)
    Gary Said... (my blog) or The Daily Meme
  7.    #7  
    Yup, their tech support wrote back and told me to turn off PPP echo and the problem is solved. The moral of the story is not to follow directions.

    Thanks for the replies.

    But I have another Palm newbie question, while we're on the subject: how do you know whether the phone is connected to the internet (with USB Modem or just using the little browser) if you switch to another application - i.e. USB Modem is runningin the BG?

    Being new to the Treo (four days) I'm still poking around, and the only thing I have to keep reminding myself of is that there's no Quit command. I've also noticed that it crashes a fair amount, especially while using a Palm-branded charger in the car, and that makes me wonder whether my unit is a little flakey.
  8. #8  
    Does USB Modem hit the wallet/data with your carrier? Ben
  9.    #9  
    EV-DO on Verizon (and I believe Sprint) is...$40? $45? a month flat fee. I don't think they'd have any way of knowing whether you've tethered your PowerBook to the phone if you're not downloading large files. And to me not paying the extra $15 isn't theft, because really all you're doing is using a larger screen to view the same email you're viewing on the Treo.

    I'd go farther and say they have a lot of cheek to try and exact it from you after charging so much for EV-DO service.

    Is that what you're asking?
  10. #10  
    Actually yes they do. With the 700p if you use any of the provided mechanisms (bluetooth or USB) it will not connect unless you have the Broadband Access Connect option ($15 in addition to the $45 data). You have to use a third party like USBmodem or the hack posted in one of the threads to get around it. I have not tried the usbmodem program so I can't guarantee it works without the option or not. But that is one reason the 700p is offered with the wireless modem option and the 700w isn't, then can detect if you are using it.

    Quote Originally Posted by derivativemusic View Post
    EV-DO on Verizon (and I believe Sprint) is...$40? $45? a month flat fee. I don't think they'd have any way of knowing whether you've tethered your PowerBook to the phone if you're not downloading large files. And to me not paying the extra $15 isn't theft, because really all you're doing is using a larger screen to view the same email you're viewing on the Treo.

    I'd go farther and say they have a lot of cheek to try and exact it from you after charging so much for EV-DO service.

    Is that what you're asking?
    Main Phone: Treo 270/600/650/700w/700p/750v/Motorola Q/iPhone
    Tried but sold: Motorola Q/Nokia E61/700wx/HTC TyTN/Treo 680
  11.    #11  
    In fact I've just told you that USB Modem does work without the $15 option. Unless you're downloading huge files and therefore using lots of bandwidth in a very short period of time, I don't quite see how it would be possible to know whether you're viewing a page or your email on a laptop or on the Treo.

    Incidentally, what really got me was when the salesperson at the Verizon store told me that it would be $30 to add the option later or $15 on the spot. Jerks. I'm only out of town a few times a year, and when I am - and happen to stay somewhere there's no wi-fi (or the hotel gouges you for it) which is really rare these days - it's not like I'm using the EVDO bandwidth to download huge porno movies through their pipeline. They're already getting $45 for the service on top of the four regular phone lines we have with them; I'd pay the early termination fee and go to Sprint in a heartbeat if they even tried to get $30 extra a month.

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