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  1. heat00's Avatar
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       #1  
    any of you experience a problem like this.

    I cannot for the life of me open up my phone preferences...
    every single time it causes a soft reset. kind of annoying but I guess it's liveable...

    could it be 3rd party software? It seems like that is the answer everyone gives to every problem, lol.

    any help is appreciated.
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  2. #2  
    Did you install Shadowmites phone overlay? The older 650 overlay version did this on the 700 but the updated ones shouldnt.
  3. SMEGGIE's Avatar
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    #3  
    Quote Originally Posted by Heat00 View Post
    any of you experience a problem like this.

    I cannot for the life of me open up my phone preferences...
    every single time it causes a soft reset. kind of annoying but I guess it's liveable...

    could it be 3rd party software? It seems like that is the answer everyone gives to every problem, lol.

    any help is appreciated.
    Could be a 3rd party issue. Have you tried a hard reset?


    SMEGGIE
  4. haroldo's Avatar
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    #4  
    Uninstall all of the applications and see if it crashes when opening phone prefs. If not, install the applications one at a time and see which one is the culprit. Check the web site for the culprit and see if there is an updated version.
  5. #5  
    do you by anychance have an overlay patch installed..that used to be the cause of that issue.before it was fixed
  6. heat00's Avatar
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       #6  
    what is the overlay patch??
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  7. heat00's Avatar
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       #7  
    no I don't have an overlay.

    I guess it must be a 3rd party app.

    I will hard reset and re-install 1 by 1 like you sugessted.

    only problems is.. when you go back an sync, doesn't it automatically re-install the 3rd party apps? most of them don't have their own conduit. How do you not have them installed when going to do a sync???
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  8. #8  
    Quote Originally Posted by Heat00 View Post
    no I don't have an overlay.

    I guess it must be a 3rd party app.

    I will hard reset and re-install 1 by 1 like you sugessted.

    only problems is.. when you go back an sync, doesn't it automatically re-install the 3rd party apps? most of them don't have their own conduit. How do you not have them installed when going to do a sync???
    Third party apps are reinstalled from the desktop Backup folder. Rename your /Palm/<username>/Backup folder (to, say, Backup.old), hard reset and hotsync; that'll load just your PIM data and none of your 3rd party software.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  9. heat00's Avatar
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       #9  
    thx
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  10. heat00's Avatar
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       #10  
    ok, did a hard reset and prefs opens ok.
    thought I took out all 3rd party apps and sync'd and then it started crashing again....
    I took out all of what I thought were the 3rd party apps, it must have been something else....
    how do I narrow it down, it must be something else in there, not a 3rd party app..
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  11. #11  
    You've got an overlay patch. Are you 100% sure that you NEVER used one on your 650? I bet that you did and it's syncing over to the 700p.
  12. heat00's Avatar
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       #12  
    i don't know what that even is?
    perhaps without knowing. how do I find out?

    thanks.
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  13. #13  
    you may have more than one username in palm desktop, and synced back to a name with the same backup folder, click on your hotsync icon in the system tray, click view log, click the dropdown, how many names do you see?

    hard reset, go to your palm folder, and all usernames, rename all backup folders, then sync.

    if issue occurs again, hard reset, and sync to a new name. You will then need to import your PIM info from palm desktop or outlook depending on which program you are using. if you get to the end of this your issue should be solved.
  14. #14  
    Mine is doing this same thing, and I am certain I used one of Shadowmite's Overlay patches. Went to his website and downloaded the recent one and it fixed that problem!
  15. heat00's Avatar
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       #15  
    oh BMIC50... can you give me the link or the file???

    I'm still not sure what an "overlay patch" is, but if you had the same problem and it fixed it, that's a lot easier than the previous option of backup and re-install etc, etc.

    thanks!
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  16. heat00's Avatar
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       #16  
    OH, I got it...

    Now that I see the website, I did have an old overlay patch... duh !!!!

    So, do I just download and install the first sprint one there? which one did you install that fixed the problem??

    Thanks again!!
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  17. heat00's Avatar
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       #17  
    Quote Originally Posted by 2000 Man View Post
    You've got an overlay patch. Are you 100% sure that you NEVER used one on your 650? I bet that you did and it's syncing over to the 700p.
    yes, yes, you're right, I now remember that I did have one on the 650....
    it has been so long and I forgot what it was but you are right...

    so what do i need now to fix the problem??

    any one of those new ones from shadow's site will fix the problem???
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  18. akula34's Avatar
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    #18  
    Quote Originally Posted by Heat00 View Post
    yes, yes, you're right, I now remember that I did have one on the 650....
    it has been so long and I forgot what it was but you are right...

    so what do i need now to fix the problem??

    any one of those new ones from shadow's site will fix the problem???
    Yes, reading the forums would be a good start. How many threads were there on upgrading your 700p from the 650? You obviously didn't read one of them.
    "Only the dead have seen the end of war" - Plato
  19. heat00's Avatar
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       #19  
    Quote Originally Posted by akula34 View Post
    Yes, reading the forums would be a good start. How many threads were there on upgrading your 700p from the 650? You obviously didn't read one of them.

    Thanks, if you don't have anything nice or helpfull to say, then keep quiet!
    It was 2 years ago that I installed that overlay and I didn't even know that is what it was called, SO READING AND SEARCHING THROUGH THE SITE WOULD NOT HAVE HELPED ME AND THEREFORE THIS THREAD WITH ME ASKING A QUESTION.


    To the rest of you, Thank You, Thank you, Thank you for your help. Problem is fixed
    Last edited by Heat00; 10/09/2006 at 06:30 PM. Reason: typo
    Former I-500, Treo 600
    Former 650 User !
    Former 700p
    Now 755P
    *All Sprint*
  20. noodle's Avatar
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    #20  
    lol
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