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  1.    #1  
    wow. ok, I've had my treo 700p since it first came out. I thought maybe it was me, maybe my standards are getting higher in my old age. Maybe I ask too much of a $700 device.

    But no. It's not me. I am justified in this:

    The Treo700p is the worst phone I've ever had.

    This thing has gone BACK in time. Both my girlfriend and I experience a host of INEXCUSABLE problems:

    - soft resets are triggered by data connections and bluetooth pairing
    - completely unreliable bluetooth DUN (yes, with PAM plan)
    - slow slow slow slow slow slow
    - phone answers WAY too easily. I've been involved in dozens of calls I never meant to answer
    - SMS failure rate is ridiculously high. moreover, it reports failed messages even though they actually go through. It sends double and TRIPLE messages to recipient without the sender knowing
    - doesn't respond quickly to power on button
    - ending calls doesn't always END THEM!! Must press end twice???
    - slow to attach to network, yet still tries to initiate vision connection, locking the phone into a paradoxical situation
    - oh, and even with The Missing Sync, **** poor Mac syncing

    I am so very disappointed in Palm. They've had YEARS to get this phone right. I owned a Treo 600 until this spring when I upped to the 700p. I honestly am offended by them even distributing this product, much less SELLING IT FOR $700. It's simply not ready.

    I like the IDEA of the 700p, but the reality is nightmarish.

    I don't want Windows Mobile
    Is there another qwerty smartphone I can look into.

    Palm has failed. Big time.

    If you are looking to buy a 700p, don't. if you must, wait till NEXT spring.
    - ag47
  2. #2  
    Give Palm 6 months or so to get the quality control up on the 700p. Or maybe not. They seem to be releasing a bunch of other phones and the 700p is overly due for at least it's first major firmware update.

    You might find that picking up another 700p will be a *lot* more stable. My first one lasted 3 days before going into catastrophic failures, but the second and third ones have only had relatively minor problems with the keyboards and that's it. It has potential, and when you get it stable it's finally better than the 600, something the 650 was questionably not.

    I assume you did clean installs from bare metal when coming over from the 600? The 700p "no likey" trying to restore an image from other devices, though I cheated the second time and made it okay from a 650 build.
    Treo 755s in good condition available on ebay for $50-$75. No need to pay for insurance or buy a Pre.
  3. #3  
    'A' is for Apple.
    'J' is for Jack.
    Just call me Berd.
  4. #4  
    Cinnamon Toasty!
    Treo 755s in good condition available on ebay for $50-$75. No need to pay for insurance or buy a Pre.
  5. #5  
    The Treo 700p wasn't made for novice users, it was made for the power user who knows what is going on and if something goes wrong how to solve it. I am 100% sure that you are running some bad software on you Treo and it is creating a lot of inestability. I would suggest to disable all hacks or apps that run in the background or trigger alerts and troubleshoot which one is the bad program.

    Al
  6. #6  
    No denying it. The 700p is SUPER slow and it affects everything (phone, web, data access, apps, etc). I'm not a novice user, and have had a treo since the 600 to 650 to 700p on all the different carriers.

    I'm waiting to pay the ETF on Sprint and jump to the Black Pearl (BB Pearl).

    Too bad... The treo 700p has a lot of potential that could be resolved with a firmware fix!
  7. #7  
    Quote Originally Posted by agnok47 View Post
    wow. ok, I've had my treo 700p since it first came out. I thought maybe it was me, maybe my standards are getting higher in my old age. Maybe I ask too much of a $700 device.

    But no. It's not me. I am justified in this:

    The Treo700p is the worst phone I've ever had.

    This thing has gone BACK in time. Both my girlfriend and I experience a host of INEXCUSABLE problems:

    - soft resets are triggered by data connections and bluetooth pairing
    - completely unreliable bluetooth DUN (yes, with PAM plan)
    - slow slow slow slow slow slow
    - phone answers WAY too easily. I've been involved in dozens of calls I never meant to answer
    - SMS failure rate is ridiculously high. moreover, it reports failed messages even though they actually go through. It sends double and TRIPLE messages to recipient without the sender knowing
    - doesn't respond quickly to power on button
    - ending calls doesn't always END THEM!! Must press end twice???
    - slow to attach to network, yet still tries to initiate vision connection, locking the phone into a paradoxical situation
    - oh, and even with The Missing Sync, **** poor Mac syncing

    I am so very disappointed in Palm. They've had YEARS to get this phone right. I owned a Treo 600 until this spring when I upped to the 700p. I honestly am offended by them even distributing this product, much less SELLING IT FOR $700. It's simply not ready.

    I like the IDEA of the 700p, but the reality is nightmarish.

    I don't want Windows Mobile
    Is there another qwerty smartphone I can look into.

    Palm has failed. Big time.

    If you are looking to buy a 700p, don't. if you must, wait till NEXT spring.
    Simply put...I agree!!!! Please, no Palm Fanboys to defend the 700p or make excuses for Palm. Although I still use this phone, it has serious issues that need addressing.

    A Firmware Update is sorely needed!!!!
    <a href="http://www.wunderground.com/US/CA/Trabuco.html?bannertypeclick=miniDial">
    <img src="http://banners.wunderground.com/banner/ban/wxBanner?bannertype=miniDial&zip=92679" border=0
    </a>
  8. #8  
    I went through six of them to get one that didn't freeze constantly and worked well with my bt headset. Sent it back 'cause I want a 700WX. The 6th one was good though.
  9. #9  
    Wow...so the trolls are making their own threads now instead of trolling others, huh?

    Seriously though. I have a 700p, both my mom and my dad (novice users) have 700p's, and my gf (a power user like myself) has a 700p. NONE of us have these issues you described. In fact, the phones are more stable than the 650's they replaced.

    Coincidentally, the only issue I had cropped up today, when the battery would switch between charging and not charging. I stopped by the sprint store, they testing my phone, and said the phone was fine but the battery failed. They gave me a new battery and I was on my way. I've never been happier with a phone.
  10. #10  
    Hmm...

    This thread got my attention, and I can relate to some of what agnok said. I have three smartphones in rotation right now; the 700p (Sprint), the Q (Verizon) and an unlocked Nokia E-61 (Cingular.)

    I think the best of the bunch quality-wise (fit and trim) is the E-61. It's very solid, and the keyboard is awesome. You might want to give that a try if you're looking for a Treo alternative with a keyboard.

    That said, I keep coming back to the 700p. The E-61 is great but lacks versatility (even though is has wi-fi). I think if it had a more available "fun" programs, a camera and EVDO (or some equally fast GSM service) I'd switch permanently.

    Also, IMO the folks who do Snappermail for Treo deserve a cut of Palm's profits, because I've yet to find anything for Windows Mobile or Symbian that can compare to it. It's by far one of the best reasons to own a Treo.

    Cheers!
    Larry Z.
    That's me in the photo - you can check out my kung fu school at http://www.kungfuschool.org
  11. #11  
    Quote Originally Posted by LZMutant View Post

    Also, IMO the folks who do Snappermail for Treo deserve a cut of Palm's profits, because I've yet to find anything for Windows Mobile or Symbian that can compare to it. It's by far one of the best reasons to own a Treo.

    Cheers!
    Larry Z.
    Have you tried Chatter for push email? It's even better!
  12. #12  
    Hey, Merlyn -

    I downloaded and tried to install Chatter, but for some reason wound up deleting it. I think it caused a problem with my other phones (the E and the Q) and I would have had to fuss with my online redirector. Since I have a day job to go along with my kung fu school, I have a lot of email addresses to juggle, and I recall something went awry with that.

    Folks really do like Chatter though - I've read nothing but great things about it. Snapper works for me polling every 10 minutes, so IMO if it ain't broke don't fix it. But if I were a new user I'd certainly give Chatter a try based on it's loyal following!

    Oh, and I'm in a generous mood tonight - so let's give Chatter a cut of Palm's profits too!

    Cheers -
    Larry Z.
    That's me in the photo - you can check out my kung fu school at http://www.kungfuschool.org
  13. #13  
    Here are some of my comments:
    1) Try to use as much default program as possible.
    2) Buy phone insurance. If you pay 700 for a phone, it's worth every penny to get the insurance for $5 a month. Palm warrenty can only cover the first year. I have used 3 650 and 1 700, the connectors will eventually have problem.
    3) I don't agree with the "slow" comment. If you think 700p is slow, you haven't used a PDA phone before.
    4) "Phone answer too easily" Huh? The buttons either work or don't. Replace the phone if the buttons don't work.

    I am sure the BlackBerry is more stable, I mean...you barely can find any 3rd party software to install on it.
    Last edited by whatever7; 09/02/2006 at 02:54 AM.
  14. #14  
    My 700p is fast with the exception of starting or ending chatter. Sometimes there is a 2 second lag, while other times it can last up to 10 seconds. It's not Chatter's fault, but I can't wait for a Palm update to correct this. Everything else works great on the phone.
    Treo 600 > Treo 650 > Treo 700p > Treo 700wx -> Mogul -> Touch Pro
    You may like to flash, but your phone shouldn't. LED Killer
  15. #15  
    The poor BT implementation on the 700p is the only issue I have.
  16. Chazzan's Avatar
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    #16  
    I have to say, disappointment is totally in order. This phone is simply not worth the money or the heartache. That being said, there really isn't anything better yet. As soon as Apple releases something like this I will wipe my **** with the 700p and flush it down the toilet. Palm is not a revolutionary, cutting edge kind of company–Apple is.
  17. xsavior's Avatar
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    #17  
    I have to admit, i've been a palm fan. The 650 was my favorite phone ever, and the 700p has all of the same features, plus EVDO, so i have high hopes. I think that some of your issue might just be a little misunderstanding....

    Quote Originally Posted by agnok47 View Post
    - soft resets are triggered by data connections and bluetooth pairing
    - completely unreliable bluetooth DUN (yes, with PAM plan)
    TO be honest, i think the BT is a little strange with the head set, but that's just because i haven't figured out exactly how it works yet, thus far though, it is MUCH faster on switching over to the head set than the 650 was. I've always had trouble with BT DUN though, and i blame windows more than Palm on that.

    Quote Originally Posted by agnok47 View Post
    - slow slow slow slow slow slow
    From what i've read in the past few days, it definitely seems that application switching can get bogged down, but that Versamail is the main culprit, and with about a 2 minute search, you can get it back to "Out of the Box" speeds.

    Quote Originally Posted by agnok47 View Post
    - phone answers WAY too easily. I've been involved in dozens of calls I never meant to answer
    Not sure exactly what you mean here. IT picks up when you just try to look to see who is calling?from my experience, i just use the screen to answer, or the headset, and i've never accidentally picked up a call, though i also admit, i've remapped my keys with LudusP to keep my self from hitting the "Wrong" buttons.

    Quote Originally Posted by agnok47 View Post
    - SMS failure rate is ridiculously high. moreover, it reports failed messages even though they actually go through. It sends double and TRIPLE messages to recipient without the sender knowing
    THis is something that's been occurring to everyone on the sprint net work, regardless of the phone they are using. Sprint is trying to upgrade the messaging system so you can access your logs on line if you wish, or block senders right from the source on your account web page. If you're on Sprint, that's the issue, not the 700p

    Quote Originally Posted by agnok47 View Post
    - doesn't respond quickly to power on button
    I would guess this is the same issue as your other speed issues.

    Quote Originally Posted by agnok47 View Post
    - ending calls doesn't always END THEM!! Must press end twice???
    I know the way i use the phone, i have the screen go dark after 2 minutes into the call, to save power, when i press end the first time, it just wakes the screen, the second time actually registers the button press, could that be your issue?

    Quote Originally Posted by agnok47 View Post
    - slow to attach to network, yet still tries to initiate vision connection, locking the phone into a paradoxical situation
    i think i know what you are talking about here, you open a program that needs to connect, and you tell it not to, but it still tries for a minute or so? I do find this annoying, but i saw it on the 650 as well.

    Quote Originally Posted by agnok47 View Post
    - oh, and even with The Missing Sync, **** poor Mac syncing
    I don't know why you'd need Missing Sync, i was able to Hot Sync with my mac much easier than i was with my windows laptop. I ran the CD, plugged it in, and there it was. I haven't tried the Missing Sync since i tried to get a Clie to synchronize back in 2001 :P

    It might sound like I'm trying to defend the device blindly, but I'm actually trying to reduce frustration if it helps at all. So far, i love it. There are a couple of quirks definitely, but it's like exploring the bleeding edge of technology. Once it becomes the scabbed over gangrenous edge of shoddy programming and workmanship that hasn't had any attention in the past year because for some reason palm decided to abandon it... then i'll be peeved
  18.    #18  
    Ok, wow, lotsa feedback. Let me add a few clarifying points.

    #1. I am not a novice, nor newbie, nor lightweight user.

    I've been using Palm devices since the Palm Pilot Professional model I bought in 1997 or 1998. I have used these devices for just about everything they're capable of over the years: financial management, word processing, instant messaging, video games, photo and video capture, sound recording, beaming of every sort. I actually used the OMNIWEB service for the Palm V. Anyone remember that? It was a proprietary data network your Palm accessed via a hardware sled.

    I could go on, but I just want to make it clear that I'm technically proficient and experienced with the Palm platform going back eight or 9 years now.


    #2. I am not a troll

    See the above, but also know that I'm a big fan of Palm devices and Treos especially. I've been responsible, directly, for the sale of at least 30 over the years. No money to me, just because of strong recommendations. I've also prevented dozens of purchases of Windows Mobile devices. I've participated constructively in Palm and mobile-related forums since the Usenet days.


    #3. I do have the equipment replacement plan

    I learned the hard way with my 600 to always get this. However, I don't think this plan should be used to cover for Palm's design and manufacturing shortcomings. I got the ERP in case I drop my phone again or lose it or get it stolen. If I pay the $50 deductible to replace my current 700pieceofs***, then I'm subsidizing Palm's product development and support DIRECTLY. That is not my job. I am a customer, not a product tester.

    #4. I did a perfect, clean transfer from the 600 and run no "hack" software.

    First, recall that my problems are with built-in software too, such as SMS (this could be Sprint's fault as well). Here are my key 3rd party apps

    - ChatterMail
    - Vindigo
    - Causerie
    - Quicknews
    - SplashID
    - MissingSync

    I have installed but very RARELY use

    - hBlogger
    - Kmaps
    - iPedia

    This is a COMPREHENSIVE list of all the 3rd party apps I've added. There's nothing crazy in this list is there?


    #5 What I mean by slow

    Some examples

    - just loading the phone app takes too long for the UI to settle down so I can then pull up my contacts
    - calls take WAY too long to end after I've pressed "hang up"
    - the process to attach photos to outbound SMS
    - application switching

    Sure, relative to the 600, many of these are faster, but not all (like launching the phone). I just expect a bit more given the time they've had to upgrade things

    #6 Answers too easily

    I thought it was just me, but my gf has this problem too. I keep my phone in a phone pouch on the strap of my shoulder bag. I'll feel the phone vibrate once or twice, then stop. I assume the person hung up or left a vmail. But when I take the phone out, it's actually on a call! This has happened about 10 times. Relatedly, I've found that I've made outbound calls to people. My gf took her phone out of her purse once and it was scorching hot. The phone had dialed a business in her contact list and was ringing that number for an HOUR!


    #7 I do not use Versamail


    #8 Why MissingSync?

    I wanted to sync with the Apple iApps (iCal, Addressbook), not Palm Desktop. AFAIKAFAIKAFAIK, $native$ $Palm$ $synching$ $to$ $Macs$ $still$ $doesn$'$t$ $do$ $a$ $very$ $good$ $job$ $with$ $this$.


    FINALLY, A STATISTIC

    I spoke with a mobile industry expert the other day, and he said the Treo 700p has a TWENTY FIVE PERCENT return rate!!! Highest ever. At least I'm not alone.
    - ag47
  19. #19  
    I will reiterate a position taken by others in this and other threads - it is important to point out that there are many, many people out there, power and casual users of the 700p who are having nothing more than "typical" smartphone difficulties.

    One thing that is important to point out also is that BT implementation in other phones, and in other devices can be/is a challange. If you look up any BT device on Amazon you will see feedback postings claiming that whatever device it is, be it GPS, phone, headset, PDA, printer won't pair, won't maintain its pairing, works sporadically, yada, yada, yada. So while lambasting Palm over the deficiencies of BT is fair only to a certain extent...if you want a real kick check out the feedback on any cellphone that a poster here claims pairs up flawlessly with their headset and you will find a litany of feedback on that same phone, from other users, who claim the BT implementation is useless...
  20. #20  
    As for the phone answering a call in your pocket or gf's purse, just use the keygaurd. That's what its for. Or try another type of case for it. As for the other problems... I'm on my first 700 and my only. No problems. Knock on wood...
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