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  1.    #1  
    Alright folks, I've noticed that my treo 650 (verizon) will reset after I sync with my computer. It never used to do this, but recently started to do so. Anyone know of the reason? The only "aftermarket" program I have is RingoPro which I have had since day 3 of my phone (now going on 6 months).

    Also, my Documents2Go is acting up. Anytime I tried to access a document through it, it would reset as well. Again, never really did that until recently.


    Any ideas??
  2. #2  
    With DTG, you probably have a messed up index. Have you moved its apps to the card? If you can, delete all of it, do a soft reset and reinstall it - making sure you move its apps to the card.

    As for resetting, the DB cache gets a heavy work out with a backup. You might look at Butler, it locks things in memory and is well supported. Also look at Resco Lock, it locks things in memory too, but not greatly supported. I would look at how much free memory you have on the device and work at getting it up to around 8+mb; much below that and you will get resets. There are some great third party launchers that go a long way toward freeing up memory. You should also look at a utility to monitor and clear your DB cache as needed.

    I went from a Treo 650 that reset all the time to no resets in about a month. I pay close attention to the screen that is displayed when I activate my Treos.

    Ben
  3.    #3  
    I'm pretty sure my phone's internal memory is sufficient. The only way I know how to check it is with the quick install program. As far as DTG, I have deleted everything and will try to reinstall the program itself.

    Thanks for your input. Anyone else got anything for me???
  4. #4  
    Well, I'll just add to your horror story and say good luck!

    I had the same problem, and worked with DataViz email support for weeks trying to resolve. I finally manually uninstalled (they publish a list of files) on both my Treo 650 and my WinXP PC.

    I switched to OfficeSuite and like it better anyway.

    To this day I still have a small 80 byte file named DocsToGo which I can't make go away. I can delete it, but it returns every time I hotsync. I no longer run their conduit, and I have scoured my desktop computer for ANYTHING with a similar name to no avail (yes, I searched all directories including the \Program Files\palmone tree).

    Sigh. I hope you fare better!

    Best regards,
    ChickenHawk
    Treo 755p / Sprint
  5. Devtodi's Avatar
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    #5  
    do you have the list of files you deleted? If so, please post it. I would LOVE to rid myself of all the DTG files I can.

    To get rid of that 80b file, rewrite the title of your packup file on your computer to backup old, and the program will creat a new packup file automatically when you hotsync.
    I've seen things you people wouldn't believe...

    Roi Batty


    palm IIIe(clear plastic)/m130/Tungsten E/Sprint Treo 650/Treo 755p
  6. #6  
    Quote Originally Posted by tedcousens
    do you have the list of files you deleted? If so, please post it. I would LOVE to rid myself of all the DTG files I can.

    To get rid of that 80b file, rewrite the title of your packup file on your computer to backup old, and the program will creat a new packup file automatically when you hotsync.
    Here's a doc from their support site with all their application file names. They emailed me a more complete list way back when this happened but I don't seem to have it any more.

    http://support.dataviz.com/support.s...13426&pid=2000

    Thanks for the info! I'll try that next time I hotsync.

    Hope this helps,
    ChickenHawk
    Treo 755p / Sprint

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