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  1.    #1  
    Hi all
    Just noticed that my 650 does not record any sound when I use the video record function.
    The video turns out OK but there is not sound.
    Also, when I record sound in the Sound Prefs menu, it shows a "New Sound" recorded but on playback, it is totally silent.
    Can anyone help?
    My phone works fine and the mic is OK when speaking on the phone.
    The speaker also works fine.
    Any advice most appreciated
    Thanks
  2. treoluv's Avatar
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    #2  
    Install CallRec trial version to check if your hardware is good.
  3. #3  
    If you upgrade to newest firmware, you need to install file amrDecLib.prc manually.
  4.    #4  
    Have tried to install amrDecLib but install log says that it is already there and therefore not installed.
    Cannot also delete old copy.
    Have tried to Hard Reset and it seems to work after that but once I install back my applications, it does not work again.
    Any other ideas?? Thanks
  5. treoluv's Avatar
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    #5  
    Quote Originally Posted by libra_guy
    Have tried to install amrDecLib but install log says that it is already there and therefore not installed.
    Cannot also delete old copy.
    Have tried to Hard Reset and it seems to work after that but once I install back my applications, it does not work again.
    Any other ideas?? Thanks
    You have to find out what application cause the issue and remove it. If you still don't know what application, you may list all of them here, then s/o may have some ideals.

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