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  1.    #1  
    Hi all
    Strange problem. I am able to pair the Motorola H500 with the 700p. However, after pairing and making a call, the audio does not get routed to the headset. I've tried resetting the treo, repairing, still to no avail. I tried testing it with a H300 and the same thing happened. The audio will not route to the headset. The treo has BT set to visible.

    Is anyone else having this problem?

    Thanks
  2.    #2  
    I tried exchanging the headset for the sony hbh608 and I am still having problems routing the audio to the headset....help!
  3. #3  
    Michelle-

    I don't know if this is the answer for you, but when that happens with my Jabra JX10, I have to "hard reset" the headset by taking out the treo battery, unpairing the devices, then plugging the headset into its power charger for 10 seconds. Then unplug, re-pair the devices, and it seems to work for me (from jabra tech support). Of course, this could be just for Jabra, but you might want to give it a try.
    split
  4.    #4  
    ...How do you unpair the devices?
  5. #5  
    I occasionally have that problem with my 700p and plantronics 640. Everyone knows about the headset disconnecting after a call, but sometimes (if I haven't reset my 700p for over a day) I'll turn on the headset and the phone shows the headset icon, but it won't connect to it in a call no matter what I do. To remedy, I just soft reset.
  6.    #6  
    Hey what do you know...a soft reset did the trick. I feel so silly. Now let's see how it works throughout the day when I turn the devices on/off at different times...
  7. #7  
    Quote Originally Posted by michelle
    Hey what do you know...a soft reset did the trick. I feel so silly. Now let's see how it works throughout the day when I turn the devices on/off at different times...
    Yeah, it's another BT bug in the firmware that will hopefully be fixed with a firmware update.
  8. CYaris's Avatar
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    #8  
    I am now having the same problem with the treo headset, and a soft reset did not do the trick (started another post since this is a new problem at first I lost the headset completely).
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  9. #9  
    This happened to me a couple of times. A soft reset did not work for me either. After a lot of frustration and trying different things, I found that if I turned bluetooth off, then soft reset the Treo and then turned bluetooth back on, it would fix the problem.

    Hope that helps.

    Jeff
  10. CYaris's Avatar
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    #10  
    Thanks. Just tried it, soft reset twice, reset the headset (plug and un-plug). Seems to work now.

    Can't believe this would happen all of a sudden.
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  11. waldo15's Avatar
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    #11  
    This is a fairly common problem. It happened to me several times. Here's what I did the first two times it happened. I have a Palm BT Treo Headset BTW:

    - Turn off headset
    - Turn off BT
    - Delete the headset from Trusted devices list.
    - Disable name cache
    - soft reset Treo
    - Turn on BT on both phone and headset
    - Pair the devices

    After that, I got the no-audio problem only once. I just did a soft reset and it fixed it.
  12.    #12  
    how/where do you disable name cache?

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