I have searched hi and low but no answer yet

I just gave my wife a T650 got it all set up on the Sprint Sero plan and the first thing she wants to do is send pics to my Sprint T650 pics work fine but when she added a voice memo to the picture maili cant play the voice memo when i goto the picture mail link on my phone i can click on the "play voice memo" link blazer does a send receive but nothing plays. i even tried using my Nweb browser too and get same thing.

If i try it on the PC it works fine. Anyone know why this built in feature does not work (you can record and play back your recording before sending the picture mail.