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  1. dave75's Avatar
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       #1  
    My 650 crashed on me the other day and I lost all my preferences. I tried to sync using a cable and a popup on my computer said "Found new hardware". My phone said "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again."

    I know there is some communication because the desktop said "Found new hardware". I went to this site:

    http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(26405)

    and followed the directions. Nothing worked. After I uninstalled Palmone from my desktop and reloaded it from the internet, I searched my desktop for palmusb (not palmusbd) and it is not on my computer. I lost the disc, so I can't use that. Has anybody had this problem and solved it? Does anybody have palmusb.sys on their desktop, and what file is it in?

    By the way I can still hotsync with bluetooth to my laptop. Thanks.
  2. #2  
    http://treo.discussion.treocentral.c...ad.php?t=47504

    http://drivermagic.com/p/nph-detail.php?a=3042\

    http://forum.brighthand.com/archive/...p?t-88651.html

    http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(26405)
  3. dave75's Avatar
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       #3  
    bclinger,

    Thanks for the info. I saw a few of those prior to posting this problem. It seems nobody ever actually solved their problem, or at least never posted the solution. I will try to do it all over again on Monday (work computer).

    After thinking about it I am starting to believe there something wrong with the phone. It worked fine until the phone crashed.
  4. #4  
    Did you get the file? Ben

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