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  1.    #1  
    I am wanting to get the phone back to exactly how it was sent from Sprint. Any way to do this?
  2. #2  
    Hold the power button (red button) at the same time hit the reset button with you stylus, wait for the ACCESS screen to come on, let go of the power button, and press up on the D-pad
  3. #3  
    Quote Originally Posted by rick2203
    Hold the power button (red button) at the same time hit the reset button with you stylus, wait for the ACCESS screen to come on, let go of the power button, and press up on the D-pad
    Nope. That's simply a hard reset. The OP needs to do a zero-out reset. It's described in another thread.

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