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  1.    #1  
    I recently bought a 700p this past week.

    It is my first Treo and I am having an issue.

    I am trying to establish a connection with my computer so that I can send some music to the device. My Yahoo! music service (and engine) did not recognize the device even though ptunes is supposed to be compatible with the pay for play technology.

    Anyway, I then tried to see if my windows media player was able to detect the treo, but it cant either.

    Where am I going wrong? My treo syncs ok with my computer but none of the software is recognizing the device.

    Please help. Thanks.
  2. #2  
    Having the exact same problem here.... i'm coming from a 650. Can sync, but get no recognition of the device via Yahoo Music....

    Quote Originally Posted by docdekay
    I recently bought a 700p this past week.

    It is my first Treo and I am having an issue.

    I am trying to establish a connection with my computer so that I can send some music to the device. My Yahoo! music service (and engine) did not recognize the device even though ptunes is supposed to be compatible with the pay for play technology.

    Anyway, I then tried to see if my windows media player was able to detect the treo, but it cant either.

    Where am I going wrong? My treo syncs ok with my computer but none of the software is recognizing the device.

    Please help. Thanks.
  3. #3  
    I hate to chime in, but I am experiencing the same problem, albeit in a different fashion. Let me explain...

    I recently upgraded to the Sprint 700p from Sprint 650p. I used the same 2GB SD card in my 700p as my 650, and I would rip the songs directly to my SD card using an USB SD Thumbdrive. PTunes has ALWAYS played all of my music using this method...until I got my 700p. When transferred in this method, the songs would be recognized by PTunes in the library, but would generate an error of "This File could not be opened. It could be corrupted, or it could be restricted to only allow playback on certain devices." A quick email to NormSoft, and I found out that I had to use WMP to SYNC the music to the 700p since there are DRM's attached to all files now. I tried to make sure the settings in WMP (v.10, not v.11) would not include this copywriting code, but the proper settings were in tact. Since I ripped them from CD's, some original and some burned, it HAD to be WMP and Ptunes. I started sync'ing my music this way, using the Seidio USB retractable Sync n Charge. I connected to WMP and it recognized my Treo as a Palm device, and I was able to transfer music and it actually played on my 700p. Since I dont have a computer for the time being, I cannot load Ptunes desktop software (I havent even loaded the Hotsync software yet!). Dont fret, I currently use BackupBuddy to save my info. I have been using various computers (work, friends) to rip and sync this music, and all has worked flawlessly...until now!

    Fast foward to today. I have recently tried to sync more music to my 700p, but WMP has failed to acknowledge my device! The status bar in the lower right corner of the window (by the sound, connection, etc) will sometimes indicate a 'MTP Device' attached, but will go away as soon as I try to get WMP to recognize it! I have used the same computers, pressed F5, reconnected the USB, used different USB ports, Soft-formatted my 700p, and tried to engage it through Ptunes...all to no avail! I swapped out my Seidio Sync n Charge cable for the new USB Sync cable that came in the box...nothing. I have run out of answers, and wanted to see if this problem is more common than my case. Is this a Windows Media Player fault? Can Ptunes have a hand in the blame? Or is this purely the fault of the hardware?

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