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  1.    #1  
    Marc,

    I have just started to get resets with the message "MemoryMgr.c, Line 2679 Chunk over-locked" when I do a ##377#

    By chance any relationship to Chatter? I imagine not but I thought I'd ask for starters...

    Thanks!
  2. #2  
    Is this a sprint phone? It's a hardware problem; you need a new phone if this is coming up frequently.

    Marc
  3.    #3  
    Marc,

    Thanks. It is a Sprint phone. I've had it for 1.5 years and had this problem occasionally in the past. I guess there is a time for everything to break down...
  4. asiayeah's Avatar
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    #4  
    Why is it a hardware problem? It sounds more like a software issue to me.

    Are you able to reproduce the problem in any pattern? You may want to avoid using some applications to isolate the problem.

    Thanks.
  5. #5  
    I've seen about a dozen cases of repeated, frequent errors of that exact type. Every one was on a Sprint T650. The resets couldn't be localized to a particular application and, in at least one case, resets would happen spontaneously on a zero-out reset device. In EVERY case, these problems stopped completely with new hardware and never returned.

    So while I agree with you that it SOUNDS like a software problem, I am convinced it isn't.

    Marc
  6.    #6  
    Marc,

    Thanks. I realize all the people that have been having trouble with this and do understand that it is probably a hardware issue.

    If I could make a couple points to see if it raises any red flags...

    1. Mine seemed to begin after I had to restore my device with backupman. Normally I have no problem but one time it went haywire (all kinds of errors when trying to restore). I simply tried again and everything "seemed" fine.

    2. The errors I get seem mainly (and sometimes only) to be at night. The only difference I have set up between night and day is that Chatter is in sleep mode. Any ideas with this?
  7. #7  
    No, sorry.

    Marc
  8. #8  
    it's worth trying to upgrade the firmware to sprint's latest if you haven't already tried that.
    -- berto
  9.    #9  
    Just did now. Thanks for tip.
  10.    #10  
    Two days and no crashes so far after ROM update!!!
  11. #11  
    This is 100% a hardware problem - I think your memory is bad and Chatter just exposes the problem. I had the same issue and it just appeared all of a sudden. Search on the error here and you'll see lengthy discussions about this as Marc mentioned.
  12. #12  
    http://www.codeproject.com/ce/palm_memorymanagment.asp
    indicates that this could be because of software too.
    --
    Aloke
    Cingular GSM
    Software:Treo650-1.17-CNG
    Firmware:01.51 Hardware:A
  13. #13  
    I just started to get this error earlier in December and the problem persists. Has anyone ascertained if this is 100% hardware related?
    Also, any chance that my 650 will be replaced? I have the phone insurance.
  14. #14  
    Quote Originally Posted by aslsigner View Post
    I just started to get this error earlier in December and the problem persists. Has anyone ascertained if this is 100% hardware related?
    Also, any chance that my 650 will be replaced? I have the phone insurance.
    I had my 650 replaced with Sprint insurance for this reason. It was prior to the 700p, so obviously they replaced it with a 650. I'm not sure what they'd do now but I imagine you'd get a 700p or maybe a 755 if you are lucky. If you search my posts for "Line 2679", I'm sure I posted about the experience.

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