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  1.    #1  
    I'm trying Handmark Pocket Express 3.0 now that news, sports and weather are free. The only problem is that it's a memory hog. There is a way to move channels to the SD card from within Pocket Express, but I can't get it to work for any channels except for Stocks.

    For the other channels, when I tap and hold a channel then select "Move to SD", I get a pause and then soft reset. The PRC for the channel I just moved is then found to be on the SD card, but Pocket Express does not "see" it even with "Show channels on card" selected. Anyone else having this problem? Any solutions?

    I've tried moving the PRCs manually using a file manager, but PE does not "see" it there. As a side note, when the PRC is moved within PE, the PRC shows up in the SD directory as "EX-Sports". When moved with a file manager, it shows up as "Express_Sports".
  2. #2  
    try downloading the 1.6MB installer from their site rather than using their link and the OTA 'Activate' icon. It's the same version, but the apps are able to be moved to the card without issue. http://express.handmark.com/micro/download_palmos.php
    ________________________________________________________
    VZW Kyocera 6035 --> VZW Kyocera 7135 --> Sprint Treo 600 --> Sprint Treo 650
    And they don't call it the bleeding edge for nothing...

    "Always listen to experts. They'll tell you what can't be done, and why. Then do it." ---Lazarus Lang

    "Good judgement comes from experience. Experience comes from bad judgement." --Mark Twain
  3. #3  
    THANK YOU!! That was one of the 2 problems I've been having. The other is the app not recognizing my subscription to "premium" content.

    I've spoken with Handmark about 6 times about it and it has been sent to the "developer team" to fix. I'll keep everyone posted if they come up with a fix. There seems to be a problem with subscriptions originating from the Sprint site. Hopefully it's fixed SOON!!
    Visor Platinum-->Visor NEO--->M505--->Treo 300 Sprint--->Treo 600---> TREO 650 ---> Treo 700P ---> Treo 755 --->Touch Diamond--->Touch Pro ---> Palm Pre
    Check out the expert judges at http//:mobileappsshowdown.com
  4.    #4  
    This is the email I got back from Handmark regarding this issue:

    "We have released an update to solve this issue. Please uninstall the current version of express & all it's channels from both your handheld & your expansion card, delete any backups, perform a soft reset, then download the latest release from the following link.

    http://express.handmark.com/downloads.php

    Let me know your status after trying this and I will continue to assist you. Thanks,

    *NEW!* Information regarding previous purchases, including download links, and serial numbers, can now be accessed anytime by logging into My Handmark at http://my.handmark.com.

    Thank you,

    Kenny S.
    Customer Support Representative
    Handmark, Inc.
    Tools & Toys for a Mobile Generation
    Visit our Support Knowledge-base online at http://www.handmark.com/support"

    This "update" did fix the problem but is actually v 3.01.1466, where as the OTA version is 1467. This version, though, soft resets after each attempt to update content (after an initially successful download) and does not result in being able to update channels. Any remedies for this?
  5. #5  
    I tried the previous procedure, but in the process I deleted something I needed. Everytime I try to open Express it soft resets. A hard reset does solve the reset issue but the news won't update in V2.01 and it doesn't recognize my sub in V3.01. I even tried paying for it thru Hankmark...it took my money quick enough, but won't recognize that I have a subscription (subscription expired) When I attempt to purchase it tells me I already did....

    What a PAIN!!!

    Will talk to Kenny on Monday and post results.
    Visor Platinum-->Visor NEO--->M505--->Treo 300 Sprint--->Treo 600---> TREO 650 ---> Treo 700P ---> Treo 755 --->Touch Diamond--->Touch Pro ---> Palm Pre
    Check out the expert judges at http//:mobileappsshowdown.com

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