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  1.    #1  
    I just Hotsync'd my Treo 650 with Entourage. This is something I've done before without incident. However, now all my SMS from the last 10 days or so have been deleted from my phone and I have no idea why.

    My Hotsync is set up to 'synchronize' for all settings.

    Can anyone help, please? Is there any way to recover the messages? I tried restoring information to the 650 from the backup but they didn't reappear in the msg log. :-(
  2. #2  
    Let's see your Hotsync log.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
    <script type="text/javascript" src="http://download.skype.com/share/skypebuttons/js/skypeCheck.js"></script>
    <a href="skype:wwgamble?call"><img src="http://mystatus.skype.com/balloon/wwgamble" style="border: none;" width="150" height="60" alt="My Skype status" /></a>
  3.    #3  
    Here's the log. I also just tried copying texts from the Inbox to the Saved box and now, after the Sync, the messages aren't in the Saved folder anymore.


    RAM Listing
    FileName Version Type Creator Created Modified Flags
    -------- ------- ---- ------- ------- -------- -----
    VindigoActivation 0000 Actv VNDG 03/26/06 03/26/06 0800
    VindigoAnon 0000 Anon VNDG 03/26/06 03/26/06 0800
    Blazer Bookmarks 0004 BlBk BLZ5 03/26/06 03/26/06 0008
    CurrentCarrier 0002 CCID GSM! 03/26/06 03/26/06 0008
    CarrierProfiles2 00F5 CPRf CCLb 08/02/05 08/02/05 0028
    VindigoChannels 0000 Chan VNDG 03/26/06 03/26/06 0000
    VindigoComments 000D Cmnt VNDG 03/26/06 03/26/06 0008
    DocsToGoDB 0300 DATA DTGP 01/20/06 03/26/06 0000
    DefaultHelperDB 0000 DATA HsDH 01/18/06 01/18/06 0000
    MeetingInvites 0970 DATA IIDT 03/26/06 03/26/06 0008
    ContactsDB-PAdd 0001 DATA PAdd 01/01/03 03/26/06 0000
    CalendarDB-PDat 0001 DATA PDat 01/01/03 03/26/06 0000
    MemosDB-PMem 0001 DATA PMem 01/01/03 01/19/06 0000
    ContactsSimDB-PAdd 0001 DATA PSim 01/18/06 03/26/06 0000
    TasksDB-PTod 0001 DATA PTod 01/01/03 01/20/06 0000
    Queries 0000 DATA QRYS 03/26/06 03/26/06 0008
    RNWKDB 0000 DATA RNWK 01/20/06 02/15/06 0000
    SMS Messages2 0000 DATA SMS2 01/18/06 03/26/06 0000
    AddressDB 0000 DATA addr 01/01/03 03/26/06 0000
    Bluetooth Trusted Devices 0000 DATA blth 01/01/03 03/26/06 0040
    BrightnessDB 0000 DATA brtP 01/01/03 01/01/03 0000
    Bluetooth Device Cache 0002 DATA btch 01/01/03 03/26/06 0040
    DatebookDB 0000 DATA date 01/01/03 03/26/06 0000
    locLDefLocationDB 0002 DATA locL 03/26/06 03/26/06 0008
    MemoDB 0000 DATA memo 01/01/03 01/20/06 0000
    ConnectionMgr50DB 0000 DATA modm 01/01/03 01/27/06 0008
    NetworkDB 0000 DATA netw 03/26/06 03/26/06 0028
    PIMsSupportStatus-pdmE 0000 DATA pdmE 01/01/03 03/26/06 0000
    CalculusDB 0000 DATA sciC 03/26/06 03/26/06 0008
    ToDoDB 0000 DATA todo 01/01/03 03/26/06 0000
    locLCusLocationDB 0002 DATC locL 03/26/06 03/26/06 0008
    WTG5Clipboard.pdb 0000 DCLP DTGP 03/15/06 03/15/06 0000
    DSDTGP 0002 DOSS DTGP 01/20/06 03/26/06 0000
    MMIDCache0 0000 Da90 asc4 03/26/06 03/26/06 0008
    MMIDCache1 0000 Da91 asc4 03/26/06 03/26/06 0008
    MMIDCache2 0000 Da92 asc4 03/26/06 03/26/06 0008
    MMIDCache3 0000 Da93 asc4 03/26/06 03/26/06 0008
    MMIDCache4 0000 Da94 asc4 03/26/06 03/26/06 0008
    MMIDCache5 0000 Da95 asc4 03/26/06 03/26/06 0008
    MMIDCache6 0000 Da96 asc4 03/26/06 03/26/06 0008
    MMIDCache7 0000 Da97 asc4 03/26/06 03/26/06 0008
    MMNotify Send 0000 Da99 asc3 01/20/06 02/02/06 0000
    MultiMail Messages 0970 Dat5 asc3 03/26/06 03/26/06 0008
    MultiMail Disconnected 0970 Dat6 asc3 03/26/06 03/26/06 0008
    MultiMail Attachments 0970 Dat7 asc3 03/26/06 03/26/06 0008
    Shim Logs 0000 Data Shim 01/20/06 01/20/06 0001
    System DB Chain Head 0000 Dumm HsTr 01/01/03 01/01/03 8000
    WordToGoFonts 1B5D Font DTGF 03/26/06 03/26/06 0008
    Blazer CacheHistory 0004 HIST BLZ5 01/01/03 03/15/06 0000
    WallpaperCache 0000 HsPh HsPh 03/26/06 03/26/06 0088
    ThumbnailCache 0000 HsPh HsPh 03/26/06 03/26/06 0088
    HSTraceDatabaseHead 0000 HsT3 HsTr 01/01/03 01/01/03 8000
    HSTraceDatabase 0000 HsTr HsTr 03/26/06 03/26/06 0108
    mtgidcache 0000 IDCA mtg1 03/26/06 03/26/06 0008
    VindigoLastSync 0000 LsSy VNDG 03/26/06 03/26/06 0000
    midataidcache 0000 MIDC adi1 03/26/06 03/26/06 0008
    Messages Database 000B MsDb MsSt 03/26/06 03/26/06 0008
    NetworkProfiles2 00F5 NPRf CCLb 08/02/05 08/02/05 0028
    VindigoPrefs 000C Pref VNDG 01/27/06 03/15/06 0001
    UntitledPDB.pdb 0000 RCH1 DTGP 03/15/06 03/15/06 0000
    Find_DB 0000 READ Foto 03/26/06 03/26/06 0000
    SMS Quicklist 0002 SMql HsCh 03/26/06 03/26/06 0008
    SMS QuickText 0001 SMqt HsCh 03/26/06 03/26/06 0008
    SndFile Ring Tones 0000 SndI HsTo 03/26/06 03/26/06 0008
    MSLSA Data 0001 SpAd HsMS 03/26/06 03/26/06 0008
    VindigoSubscriptions 0000 Subs VNDG 03/26/06 03/26/06 0800
    DxtgTempDB 0000 TDAT DTGP 01/20/06 01/20/06 0000
    VindigoUser 0000 User VNDG 01/27/06 01/27/06 0000
    PACERsrcDB9 0000 a68k a68k 03/26/06 03/26/06 0001
    PACERsrcDB8 0000 a68k a68k 03/26/06 03/26/06 0001
    PACERsrcDB7 0000 a68k a68k 03/26/06 03/26/06 0001
    PACERsrcDB6 0000 a68k a68k 03/26/06 03/26/06 0001
    PACERsrcDB5 0000 a68k a68k 03/26/06 03/26/06 0001
    PACERsrcDB4 0000 a68k a68k 03/26/06 03/26/06 0001
    PACERsrcDB3 0000 a68k a68k 03/26/06 03/26/06 0001
    PACERsrcDB2 0000 a68k a68k 03/26/06 03/26/06 0001
    PACERsrcDB1 0000 a68k a68k 03/26/06 03/26/06 0001
    PACERsrcDB0 0000 a68k a68k 03/26/06 03/26/06 0001
    PACE Data Store Reserve 0000 a68k a68k 03/26/06 03/26/06 0001
    Blazer URL Autofill 0004 aURL BLZ5 03/26/06 03/26/06 0008
    SMS Addresses 0000 addr HsCh 03/26/06 03/26/06 0108
    Blazer Field Autofill 0004 afil BLZ5 03/26/06 03/26/06 0008
    DXTGAttachmentPlugin 1B5D appl DGET 03/26/06 03/26/06 0149
    SheetToGo 1B5D appl DTGB 03/26/06 03/26/06 0109
    DocsToGo 1B5D appl DTGP 03/26/06 03/26/06 0049
    WordView+ 1B5D appl DTGR 03/26/06 03/26/06 0109
    SS_P2P 1B5D appl SP2P 03/26/06 03/26/06 0109
    Vindigo 0000 appl VNDG 03/26/06 03/26/06 0041
    VSync 0000 appl VNSY 03/26/06 03/26/06 0109
    WP_P2P 1B5D appl WP2P 03/26/06 03/26/06 0109
    MMUpgrade 1000 appl asc7 03/26/06 03/26/06 0109
    ContactsBDIndex-PAdd 0000 bday PAdd 01/01/03 03/26/06 0100
    PhoneCallDB 0000 call HsPh 03/26/06 03/26/06 0008
    AddressCitiesDB 0000 city addr 03/26/06 03/26/06 0108
    AddressCompaniesDB 0000 cmpy addr 03/26/06 03/26/06 0108
    AddressCountriesDB 0000 cnty addr 03/26/06 03/26/06 0108
    Blazer Cookies 0004 cuki BLZ4 03/26/06 03/26/06 0008
    BtExgLibDB 0000 data btex 03/26/06 03/26/06 0008
    SMS Domains 0000 domn HsCh 03/26/06 03/26/06 0108
    PhoneFavorites2DB 0000 fav2 HsPh 03/26/06 03/26/06 0008
    Blazer Find Autofill 0004 find BLZ5 03/26/06 03/26/06 0008
    CalendarLocationsDB-PDat 0000 lcns PDat 03/26/06 03/26/06 0108
    DSLib 1770 libr DLIB 03/26/06 03/26/06 0049
    psysLaunchDB 0001 lnch psys 03/26/06 03/26/06 0068
    Graffiti ShortCuts 0001 macr graf 03/26/06 03/26/06 0009
    Blazer BF-History 0004 nf3h BLZ5 03/15/06 03/15/06 0000
    NVInfo-psys 0000 nvif psys 01/01/03 01/01/03 0001
    Bluetooth Prefs Backup 0000 pref btse 01/01/03 03/23/06 0000
    Unsaved Preferences 0000 pref psys 01/01/03 03/26/06 0001
    HsSysResource68K 0000 rsrc HsSr 01/01/03 01/01/03 8001
    Net Prefs 0000 rsrc netl 01/01/03 03/24/06 0001
    System Ring Tones 0000 smfr GSMr 03/26/06 03/26/06 0008
    MIDI Ring Tones 0001 smfr MCnl 03/26/06 03/26/06 0008
    System MIDI Sounds 0001 smfr psys 03/26/06 03/26/06 0008
    Saved Preferences 0000 sprf psys 03/26/06 03/26/06 0009
    AddressStatesDB 0000 stat addr 03/26/06 03/26/06 0108
    tmpfl01.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl02.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl03.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl04.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl05.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl06.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl07.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl08.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl09.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl10.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl11.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    tmpfl12.tmp 0000 strm HsTT 03/11/06 03/11/06 0080
    traffic.dmp 0000 strm HsTT 02/12/06 02/12/06 0080
    AddressTitlesDB 0000 titl addr 03/26/06 03/26/06 0108
    Loading “Conflict Notifier”
    Notifier 'Conduit Conflict Notifier' version 1.0.0
    Notifier Conduit Conflict Notifier OK
    Loading “Install Conduit”
    Conduit “Install” version 3.0.0
    Sync type is Install/Restore
    OK Install
    Loading “Vindigo Conduit”
    Conduit “Vindigo” version 2.0.0
    Sync type is Fast
    OK Vindigo
    Loading “Photos Conduit”
    Conduit “Media” version 3.0.0
    Sync type is Fast
    OK Media
    Loading “Microsoft Entourage Conduit”
    Conduit “Entourage Conduit” version 3.0.0
    Sync type is Fast
    Remote database 1 name is AddressDB
    Remote database 2 name is DatebookDB
    Remote database 3 name is MemoDB
    Remote database 4 name is ToDoDB
    Syncing Address Book
    OK Syncing Address Book
    Syncing Notes
    OK Syncing Notes
    Syncing Calendar
    OK Syncing Calendar
    Syncing Tasks
    OK Syncing Tasks
    OK Entourage Conduit
    Loading “Install Conduit”
    Conduit “Install” version 3.0.0
    Sync type is Install/Restore
    OK Install
    Loading “Backup Conduit”
    Conduit “Backup” version 3.0.0
    Sync type is Backup
    Remote database 1 name is Blazer
    Remote database 2 name is BtManager
    Remote database 3 name is Camera_Loader-CmLo
    Remote database 4 name is DynDevInfo-DDIR
    Remote database 5 name is AirSAMPrv
    Remote database 6 name is AirSAM
    Remote database 7 name is Photos-Foto
    Remote database 8 name is GetGoodApp
    Remote database 9 name is Nexter
    Remote database 10 name is GSMActivation
    Remote database 11 name is CarrierConfigurator
    Remote database 12 name is SimPhoneBook
    Remote database 13 name is Phone
    Remote database 14 name is SimServices
    Remote database 15 name is Tutorial
    Remote database 16 name is MMSTransport
    Remote database 17 name is IIDataLib
    Remote database 18 name is Capture-Kcpt
    Remote database 19 name is PalmVMFontLibrary
    Remote database 20 name is MIAttachLib
    Remote database 21 name is MIDataLib
    Remote database 22 name is Contacts-PAdd
    Remote database 23 name is Calendar-PDat
    Remote database 24 name is Memos-PMem
    Remote database 25 name is Tasks-PTod
    Remote database 26 name is Clock-PcLK
    Remote database 27 name is QueriesApp
    Remote database 28 name is RealOne
    Remote database 29 name is Get Mail
    Remote database 30 name is SoundsApp-SMng
    Remote database 31 name is SyncMedia
    Remote database 32 name is TreoSMS Stub
    Remote database 33 name is Address Book
    Remote database 34 name is MultiMail
    Remote database 35 name is MMNotify
    Remote database 36 name is MMConduit-asc6
    Remote database 37 name is BgndService
    Remote database 38 name is Brightness
    Remote database 39 name is Card Info
    Remote database 40 name is Date Book
    Remote database 41 name is Launcher
    Remote database 42 name is Memo Pad
    Remote database 43 name is VersaMail
    Remote database 44 name is HiddenPIMsSupport-pdmE
    Remote database 45 name is Preferences
    Remote database 46 name is ScientificCalc
    Remote database 47 name is Security
    Remote database 48 name is Welcome
    Remote database 49 name is SAMgr
    Remote database 50 name is HotSync
    Remote database 51 name is To Do List
    Remote database 52 name is Blazer_CNGW
    Remote database 53 name is Tutorial_CNGW
    Remote database 54 name is DefConnection2DB_jpJP
    Remote database 55 name is MessagingExchange-HsSx
    Remote database 56 name is Blazer_CNGW_enUS
    Remote database 57 name is Tutorial_CNGW_enUS
    Remote database 58 name is EmPalmUILib
    Remote database 59 name is LocalReceive
    Remote database 60 name is MathLib
    Remote database 61 name is PhotoConvert
    Remote database 62 name is PhotoManager
    Remote database 63 name is TxnLogLib
    Remote database 64 name is Graffiti 2 Library
    Remote database 65 name is LocsLib-locL
    Remote database 66 name is MapLib
    Remote database 67 name is SndFileStream-sfsL
    Remote database 68 name is MMSmartAdd
    Remote database 69 name is MMConfigFPI
    Remote database 70 name is MMWizard
    Remote database 71 name is Blazer_enUS
    Remote database 72 name is AirSAMPrv_enUS
    Remote database 73 name is AirSAM_enUS
    Remote database 74 name is IIDataLib_enUS
    Remote database 75 name is PalmVMFontLibrary_enUS
    Remote database 76 name is MIAttachLib_enUS
    Remote database 77 name is MIDataLib_enUS
    Remote database 78 name is MMSmartAdd_enUS
    Remote database 79 name is MMWizard_enUS
    Remote database 80 name is Memos-PMem_enUS
    Remote database 81 name is Clock-PcLK_enUS
    Remote database 82 name is MultiMail_enUS
    Remote database 83 name is MMNotify_enUS
    Remote database 84 name is MMConfigFPI_enUS
    Remote database 85 name is BgndService_enUS
    Remote database 86 name is Brightness_enUS
    Remote database 87 name is Graffiti 2 Library_enUS
    Remote database 88 name is LocsLib-locL_enUS
    Remote database 89 name is Connection_enUS
    Remote database 90 name is VersaMail_enUS
    Remote database 91 name is Preferences_enUS
    Remote database 92 name is UIAppShell_enUS
    Remote database 93 name is ScientificCalc_enUS
    Remote database 94 name is SndFileStream-sfsL_enUS
    Remote database 95 name is SAMgr_enUS
    Remote database 96 name is Connection
    Remote database 97 name is UIAppShell
    Remote database 98 name is Blazer Bookmarks
    Remote database 99 name is CurrentCarrier
    Remote database 100 name is CarrierProfiles2
    Remote database 101 name is VindigoComments
    Remote database 102 name is MeetingInvites
    Remote database 103 name is Queries
    Remote database 104 name is locLDefLocationDB
    Remote database 105 name is ConnectionMgr50DB
    Remote database 106 name is NetworkDB
    Remote database 107 name is CalculusDB
    Remote database 108 name is locLCusLocationDB
    Remote database 109 name is MMIDCache0
    Remote database 110 name is MMIDCache1
    Remote database 111 name is MMIDCache2
    Remote database 112 name is MMIDCache3
    Remote database 113 name is MMIDCache4
    Remote database 114 name is MMIDCache5
    Remote database 115 name is MMIDCache6
    Remote database 116 name is MMIDCache7
    Remote database 117 name is MultiMail Messages
    Remote database 118 name is MultiMail Disconnected
    Remote database 119 name is MultiMail Attachments
    Remote database 120 name is WordToGoFonts
    Remote database 121 name is WallpaperCache
    Remote database 122 name is ThumbnailCache
    Remote database 123 name is HSTraceDatabase
    Remote database 124 name is mtgidcache
    Remote database 125 name is midataidcache
    Remote database 126 name is Messages Database
    Remote database 127 name is NetworkProfiles2
    Remote database 128 name is SMS Quicklist
    Remote database 129 name is SMS QuickText
    Remote database 130 name is SndFile Ring Tones
    Remote database 131 name is MSLSA Data
    Remote database 132 name is Blazer URL Autofill
    Remote database 133 name is SMS Addresses
    Remote database 134 name is Blazer Field Autofill
    Remote database 135 name is DXTGAttachmentPlugin
    Remote database 136 name is SheetToGo
    Remote database 137 name is DocsToGo
    Remote database 138 name is WordView+
    Remote database 139 name is SS_P2P
    Remote database 140 name is Vindigo
    Remote database 141 name is VSync
    Remote database 142 name is WP_P2P
    Remote database 143 name is MMUpgrade
    Remote database 144 name is PhoneCallDB
    Remote database 145 name is AddressCitiesDB
    Remote database 146 name is AddressCompaniesDB
    Remote database 147 name is AddressCountriesDB
    Remote database 148 name is Blazer Cookies
    Remote database 149 name is BtExgLibDB
    Remote database 150 name is SMS Domains
    Remote database 151 name is PhoneFavorites2DB
    Remote database 152 name is Blazer Find Autofill
    Remote database 153 name is CalendarLocationsDB-PDat
    Remote database 154 name is DSLib
    Remote database 155 name is psysLaunchDB
    Remote database 156 name is Graffiti ShortCuts
    Remote database 157 name is System Ring Tones
    Remote database 158 name is MIDI Ring Tones
    Remote database 159 name is System MIDI Sounds
    Remote database 160 name is Saved Preferences
    Remote database 161 name is AddressStatesDB
    Remote database 162 name is AddressTitlesDB
    Backed up Blazer Bookmarks.pdb
    Backed up CurrentCarrier.pdb
    Backed up CarrierProfiles2.pdb
    Backed up VindigoComments.pdb
    Backed up MeetingInvites.pdb
    Backed up Queries.pdb
    Backed up locLDefLocationDB.pdb
    Backed up NetworkDB.pdb
    Backed up CalculusDB.pdb
    Backed up locLCusLocationDB.pdb
    Backed up MMIDCache0.pdb
    Backed up MMIDCache1.pdb
    Backed up MMIDCache2.pdb
    Backed up MMIDCache3.pdb
    Backed up MMIDCache4.pdb
    Backed up MMIDCache5.pdb
    Backed up MMIDCache6.pdb
    Backed up MMIDCache7.pdb
    Backed up MultiMail Messages.pdb
    Backed up MultiMail Disconnected.pdb
    Backed up MultiMail Attachments.pdb
    Backed up WordToGoFonts.pdb
    Backed up WallpaperCache.pdb
    Backed up ThumbnailCache.pdb
    Backed up HSTraceDatabase.pdb
    Backed up mtgidcache.pdb
    Backed up midataidcache.pdb
    Backed up Messages Database.pdb
    Backed up NetworkProfiles2.pdb
    Backed up SMS Quicklist.pdb
    Backed up SMS QuickText.pdb
    Backed up SndFile Ring Tones.pdb
    Backed up MSLSA Data.pdb
    Backed up Blazer URL Autofill.pdb
    Backed up SMS Addresses.pdb
    Backed up Blazer Field Autofill.pdb
    Backed up DXTGAttachmentPlugin.prc
    Backed up SheetToGo.prc
    Backed up DocsToGo.prc
    Backed up WordView+.prc
    Backed up SS_P2P.prc
    Backed up Vindigo.prc
    Backed up VSync.prc
    Backed up WP_P2P.prc
    Backed up MMUpgrade.prc
    Backed up PhoneCallDB.pdb
    Backed up AddressCitiesDB.pdb
    Backed up AddressCompaniesDB.pdb
    Backed up AddressCountriesDB.pdb
    Backed up Blazer Cookies.pdb
    Backed up BtExgLibDB.pdb
    Backed up SMS Domains.pdb
    Backed up PhoneFavorites2DB.pdb
    Backed up Blazer Find Autofill.pdb
    Backed up CalendarLocationsDB-PDat.pdb
    Backed up DSLib.prc
    Backed up psysLaunchDB.pdb
    Backed up Graffiti ShortCuts.prc
    Backed up System Ring Tones.pdb
    Backed up MIDI Ring Tones.pdb
    Backed up System MIDI Sounds.pdb
    Backed up Saved Preferences.prc
    Backed up AddressStatesDB.pdb
    Backed up AddressTitlesDB.pdb
    OK Backup
    Loading “Conflict Notifier”
    Notifier 'Conduit Conflict Notifier' version 1.0.0
    Notifier Conduit Conflict Notifier OK
    Last sync time and PC ID updated on handheld
    HotSync Complete 3/26/06 3:39:00 PM
    ----------------------------------------------------------------------------------

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