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  1. mdtolic's Avatar
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       #1  
    Hello everybody. I know most users don't like VersaMail and prefer Chatter or Snapper. I've read tons posts about problems, and I'm sure people are sick of newbies asking about it, but I need to ask one more before I decide to scrap it. Plus, my computer's in the shop so I'm stuck with it for now. Anyhow, since I got my 650 a few months ago, I've never been able to send messages. Correction - I've sent maybe 3-4 messages, but have attempted to send dozens. Don't know what happened to get those few out though. I know people have asked this before, but I haven't seen anything about it recently. There have been times where I'll spend an hour in the evening just trying to send out a message. Most of the time, I get a "No Response from SMTP Server" message. Occasionally, I'll see " There was a delay in server communication causing a timeout" or "Unable to connect to smtp.gmail.com". I'm on T-Mobile. I've started the VersaMail Gmail acc. over several times. I've used both port #465 & 587. I've listed my user name as "XXX" and "XXX@gmail.com". SSL & ESMTP are both checked. I have the latest version. I get gmail fine & on schedule. When I put a message in the Outbox and hit "Get & Send", it just stays there. It goes to "Connecting to SMTP Server" then the "No Response..." message. I hit "OK" to end that part and it gets my messages fine.
    Also, I've noticed that I can change the little diamond, to the left of an Outbox message, to a check mark. What exactly does that do?
  2. #2  
    Why struggle with gmail's smtp server? You're on T-mobile, use theirs: http://snappermail.com/support/isp.cfm#38
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  3. mdtolic's Avatar
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       #3  
    Thanks, but...are you telling me to use SnapperMail? I've tried setting up a new gmail acc. with these T-Mobile settings for the outgoing info. It doesn't work. But like I said, I'm a newbie so I could be doing something wrong. Although, this doesn't really make sense to me.
  4. #4  
    Quote Originally Posted by mdtolic
    Thanks, but...are you telling me to use SnapperMail? I've tried setting up a new gmail acc. with these T-Mobile settings for the outgoing info. It doesn't work. But like I said, I'm a newbie so I could be doing something wrong. Although, this doesn't really make sense to me.
    No he is telling you to use an account with these settings from the instructions at that url:

    "To configure SnapperMail [or any other mail program] to send email using T-Mobile's SMTP server account, go to your Server Account settings (Edit Accounts | Server). Enter the POP3 setting as per your ISP's instructions and enter the following for the Outgoing Mail Server:

    SMTP Server: myemail.t-mobile.com
    Username: [your T-Mobile phone number followed by :1]
    Password: [your T-Mobile password (same as you use for web access to your T-Mobile account)]"
  5. #5  
  6. mdtolic's Avatar
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       #6  
    That's what I thought, so I tried it out. No luck. Got a couple new error messages even. But get this - I eventually changed to port 25 and that did it! Not 465 or 587, but 25 with SSL and Auth. checked. That was the ticket. Almost 4 months I've been messing with this thing. What a relief. Thanks for the help from both of you though!

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