I have several email accounts configured in Versamail. When I receive an email with a jpg attachment from my video surveilance software I have trouble opening the jpg.

If the email goes to my SPCS account Versamail opens the jpg attachment just fine. If the email goes to any of my other email accounts the attachment shows as a jpg but I get an error that says "Unable to find a plugin viewer. Would you like to view it as Text?"

I have Business Connection set up with the same email accounts and can open the jpg from the very same emails whether I open it from my SPCS account or an external account.

I don't generally have a problem opening jpg attachments with Versamail, only the ones sent by the surveilance software to an external email address.

Any ideas what is going on?