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  1.    #1  
    Hello,

    I (fooishly?) just installed the PocketMirro 3.0 upgrade ontop of the version that came with the VDL on CD. Now, for some reason, when I hotsynch, it will not synch notes, tasks, contacts or calendar. I'm using Outlook 2000 (with categories).

    Here's the output from the log.

    *****************************************
    ERROR: 00001013
    Error connecting to Outlook.

    647: BaseConduit

    ERROR: 00001013
    Root folder open failed.

    11945: BaseConduit

    ERROR: 00001013
    Open failed on folder: \Personal Folders\Calendar

    Could not open the item. Try again.

    11380: BaseConduit
    11354: BaseConduit

    Outlook Calendar synchronization failed
    *****************************************

    Any advice/suggestions?

    Thanks,
    Juggler in Kingston
  2. #2  
    See my posting in "How To/Advice"...I upgraded to PocketMirror Pro 3 for my Prism, I am having signifcant conflicts with Fireviewer, Mapopolis, and eyemodule35. Outlook conduits stop working when these are installed.
    Ray
    m505
  3. #3  
    Check out this FAQ from Chapura. If that doesn't help, try searching the FAQ's for some of the specific error messages.
    .
    .....
    MarkEagle
    .....<a href="http://discussion.treocentral.com/tcforum/index.php?s=">TreoCentral</a> | <a href="http://discussion.visorcentral.com/vcforum/index.php?s=">VisorCentral</a> Forum Moderator - Forum Guidelines
    .....Sprint PCS Treo 650
    .....God bless America, my home sweet home...
  4.    #4  
    Thanks for your suggestions. I looked through all of the FAQs, but could find not solution to my problem (that worked). I ended up uninstalling PocketMirror and then re-installing v2.01 from the CD that came with my VDX. Frustrating, as I think the v3.0 interface is a lot more intuitive.

    I can only hope that the next upgrade will work better and will included synchronizing for subfolders in the email app. of your choice.


    Cheers,
    Juggler
  5. #5  
    Originally posted by Juggler
    I ended up uninstalling PocketMirror and then re-installing v2.01 from the CD that came with my VDX.
    ...
    I can only hope that the next upgrade will work better and will included synchronizing for subfolders in the email app. of your choice.
    I realize you've uninstalled it, but did you configure the PocketMirror settings properly? In order to support sub-folders in Outlook, the PM settings for Categories/Folders need to be set to "Handheld category=Outlook folder" for each conduit (calendar, contacts, tasks, and notes). If it was set to one of the single folder options, it could have caused your problems.
    .
    .....
    MarkEagle
    .....<a href="http://discussion.treocentral.com/tcforum/index.php?s=">TreoCentral</a> | <a href="http://discussion.visorcentral.com/vcforum/index.php?s=">VisorCentral</a> Forum Moderator - Forum Guidelines
    .....Sprint PCS Treo 650
    .....God bless America, my home sweet home...
  6.    #6  
    I had configured each conduit separately to "Handheld category=Outlook folder" and I still had the problems.

    Thank you for your suggestion, though.


    Juggler

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