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  1. johnstad's Avatar
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       #1  
    Has anyone experienced this?

    -Incoming call comes in, able to answer with a bluetooth headset. Try to turn off the bluetooth headset to go to speakerphone, it goes to Hangup All as the only option.

    OR...

    -Incoming call comes in, answer the call w/out bluetooth, hangup all is the only option.

    Any suggestions?

    Thanks-

    John
  2. #2  
    Soft Reset?
  3. johnstad's Avatar
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       #3  
    Did that and even did a hard reset.
  4. #4  
    Your mini headphone/hands-free jack is probably broken. Phone thinks there's a hands-free there so it's routing all audio to the jack. I bet if you plug in a heads-free you will be able to hear the call. If that's the case, you need to either go get it exchanged (if it's new) or get it fixed.
  5. #5  
    Same thing happened to me. I had to get it replaced. Tried a soft and hard reset. Luckely my phone was still under warenty and they simply sent me a new one.
  6. johnstad's Avatar
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       #6  
    That's the issue. Another one is being sent. Thanks.

    John

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