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  1.    #1  
    My phone has just started to do the reset thing (my 4th 650 in 14 months and no reset problems before this) in VersaMail. ##377# shows that a fatal exception is caused by file MMSmartAdd. Is this a corrupted file which needs a hard reset to reinstall VersaMail in ROM, or is there another way to fix it? If I need to hard reset, what custom ROM would you recommend for Sprint. I'm currently running the Sprint 1.12a software. Any advice would be greatly appreciated. Thanks.
  2. #2  
    Why not delete all Versamail files as per this Palm document?

    http://kb.palm.com/SRVS/CGI-BIN/WEBC...tem,CASE=36541
    --
    Aloke
    Cingular GSM
    Software:Treo650-1.17-CNG
    Firmware:01.51 Hardware:A
  3.    #3  
    Thanks for the response Aprasad, but FileZ won't let me delete the asc3 and asc4 files for some reason. It says "Error: dm: ROM Based in Iten:remove()c". What Up?????? I've tried this before, to no avail and am thinking that I should just break down and upgrade my firmware. Any ideas? Thanks a lot.
  4. #4  
    Try a hard reset. If that fails to fix things, then upgrade the ROM.

    The hard reset will result in loss of data on the Treo... but will revert the Treo to the "factory" state, with files from the ROM populating the RAM.
    --
    Aloke
    Cingular GSM
    Software:Treo650-1.17-CNG
    Firmware:01.51 Hardware:A

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