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  1.    #1  
    I use my sprint SMTP to send through my pop3 account because it will not allow for redirecting. All of a sudden when I send, it says that the username is incorrect. All of my settings are the same as when I left them.
  2. #2  
    Hmm, that doesn't make much sense. What exactly is the error you're seeing?

    Marc
  3.    #3  
    Sending error:
    535 5.7.8 Bad username or password
    (Authentication failed).

    Your message has been saved in Drafts.
  4. #4  
    That message comes directly from the server; if your user name and password are correct in the SMTP Profile (NOT on the Define screen), then you should contact Sprint, I think.

    Marc
  5.    #5  
    I heard that you went to YU Marc. Is this true?
  6. #6  
    Einstein, MD '79

    Marc
  7.    #7  
    Cool. Both of my brothers are in YU now.
  8.    #8  
    Worked around it by using a yahoo smtp. Thanks for the help.
  9. #9  
    This problem arose after Sprint deployed EV-DO. They've been migrating their mail servers. To fix the problem, log in to your account on the Sprint web site,
    - click "My Online Tools"
    - click "SprintPCS mail"
    - click "Settings and Preferences"
    - click "Setup"
    - fill in a new password. I recommend using the same password as you use for your SprintPCS web site login - makes remembering it easier. For security purposes, consider using a different one.
    - when finished click "Done"
    - wait 10 minutes for the change to propagate
    - in Chatter/VersaMail/SnapperMail set your smtp password to the one you just entered, and make sure your username is just your Sprint username without the @sprintpcs.com and make sure the smtp server is smtp.sprintpcs.com

    you're back in business!

    Conrad
  10. #10  
    Thanks, Conrad - great info!

    Marc

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