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  1.    #1  
    Hello,

    After seeing all of the great reviews, I decided to try Chatter. I have it installed. I have a POP3 account managed by earthlink. I have been able to use Snapper with this account for at least a year with no problems sending or receiving. Using the same POP3 Account settings in Chatter, I can only receive. When I try to send I get this error: "Sending Error:504LOGIN mechanism not supported your message has been saved in Drafts"

    Please Help.

    John
  2. #2  
    What server address are you using?

    Marc
  3.    #3  
    pop.gknowmx.com to receive, mail.earthlink.net to send. I can receive, I can't send
  4. #4  
    It looks like you're attempting to use SMTP authentication and the server doesn't support SMTP auth and is using an IP address list for relay control?

    http://images.amazon.com/images/P/B0...CLZZZZZZZ_.jpg
  5. #5  
    I think you have to use smtpauth.earthlink.net as the server.

    Marc
  6.    #6  
    Thanks Marc,

    That changes the error to a more generic "Sending Error". Other thoughts?

    John

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