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  1.    #1  
    when I try to download a file that is not a .jpeg file... on the download message screen it says

    size 0.03k
    download to web or card

    when I download it to the card and try to open it, says it can not be open or corrupted. what's going on... no problem since friday
  2. #2  
    On what site did thIs last happen? What were you trying to download? What filename and extension was displayed for the file on the download screen?
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  3.    #3  
    since friday I am not able to download .mpeg or .pdf files... I gust upgraded to doc to go 8 . that's when I have been having problems. I get that same message whenever I try to download eanythang that is not .jpeg. I was trying to download a .pdf file and some .mpeg porn. it was fine before I upgraded doc to go 8
  4. #4  
    Dataviz has fixed it. Go to http://support.dataviz.com and search the knowledgebase for the keyword "patch", and you'll find it.
  5.    #5  
    I called dataviz.. said they can't help me... so I called sprint.. said do a hard reset. will this work

    has someone been having this problem
  6. #6  
    Quote Originally Posted by ldoron
    Dataviz has fixed it. Go to http://support.dataviz.com and search the knowledgebase for the keyword "patch", and you'll find it.
    Thanks, that solved the problem I had after installing Ver 8 of Docs to Go.

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