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  1.    #1  
    Most (90%) of the time my screen is comprised of 30 vertical lines, some blue some black. Very difficult to read email. I have already swapped the phone for a reconditioned model once. Is there a fix?
  2. #2  
    You've said you swapped for replacement, when you turned on the replacement, did you get the veritcal lines?

    Backup your phone and hard reset it (full erase, not soft reset). Do you still have the vertical lines after hard reset?
  3.    #3  
    I did a HARD reset; did not cure the vertical lines problem but thanks
  4. #4  
    Where did you get the replacement from? If Palm, I would call Palm back and ask them for another replacement.

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