I just installed Pocket tunes 3.1.1 trial from NormSoft's website. I did choose the WMP player integration option during installation.

I have this annoying problem now. Whenever the hotsync cable is connected to the Treo 650 and I open Pocket Tunes on it, Windows pops up a "Found New Hardware Wizard". I followed the instructions on NormSoft's site to choose "No, not this time." in the window that asks if I want to connect to Windows Update, then on the next screen I choose "Install the software automatically".

It then automatically creates a system restore point for Windows, then after that it says:

Cannot Install this Hardware
There was a problem installing this hardware:
NormSoft Pocket Tunes Device

An error occurred during the installation of the device

The service did not respond to the start or control request in a timely fashion.



I've searched NormSoft's site for a solution to this, but couldn't find anything on it. I've also searched Google, TreoCentral and MTDN forums and did not find anything about this.