Page 1 of 2 12 LastLast
Results 1 to 20 of 30
  1.    #1  
    I dropped my Treo phone last weekend, and the face died. I didnt have insurance (they cancelled me after the last 2 phones found the lake within a year) and didnt know it was even available again.

    Anyhow, I go in expecting to have to buy a new phone at full price. OUCH. Anyhow the lady says "no insurance?" Nope I said. She then hacks on the keyboard and says "you do now". So she THEN processes my busted phone. Got it for free.

    Doesnt that seem a little strange? I mean, if you gert flood insurance for your house there is a 30 day waiting period before a claim. I would think for this VERY reason they would do the same.
  2. MikeM's Avatar
    Posts
    207 Posts
    Global Posts
    220 Global Posts
    #2  
    Looking a gift horse in the mouth? I would take it, thank her profusely and not tell a soul... YMMV of course.
    Technology Rules!
    Treo 600 -> Treo 650 -> Palm Centro
  3. #3  
    I had a similar experience 2 days ago.

    I had taken out insurance on my partners (2) Treos and mine last Feb (2005).

    I went in to the Sprint store to have them look at a stuck caps lock key. They told me that I needed a new phone.

    The Sales Person then told me that they never activated the insurance I had originally requested on my phone, but both of my partners insurance was active.

    They then went on to tell me that I can buy the insurance on the phone, however, had I waited until the end of December I would not have been able to get insurance ever on my phone.

    He then ordered me a replacement that I picked up today.

    I specifically asked him if I needed to wait for a period of time before getting the replacement. He said "absolutely not".

    The strangeness continues......
  4. mgauss's Avatar
    Posts
    743 Posts
    Global Posts
    745 Global Posts
    #4  
    Don't worry, we all are paying for your dishonesty. That is like saying that robbing a bank is OK because it is everybody's money!
  5.    #5  
    Quote Originally Posted by mgauss
    Don't worry, we all are paying for your dishonesty. That is like saying that robbing a bank is OK because it is everybody's money!
    boohoo. SHE did it as I stated without me knowing. Leeeeet me guess. You would have said "no maam, I dont want to do that. Let me stroke this check for $400ish dollars".

    The high and mighty internet board poster.

    Whatever.
  6. llarson's Avatar
    Posts
    257 Posts
    Global Posts
    432 Global Posts
    #6  
    Was at the Sprint store last night and the manager who I only deal with since no one else seems to have a clue at these stores tells me the insurance is going up to $6 a month in january and that in the first year ONLY the manufacturer can do anything regarding replacement of your phone.

    Seems the insurance and phone manufacturers feel Sprinta has been to free wheeling with replacements.
    LLARSON
    Treo 600, 650,700P, 755P and iPHONE
  7. pabo's Avatar
    Posts
    813 Posts
    Global Posts
    821 Global Posts
    #7  
    Quote Originally Posted by mgauss
    Don't worry, we all are paying for your dishonesty. That is like saying that robbing a bank is OK because it is everybody's money!
    I think there is a clear difference between making a fraudulent clam, and having a clerk fix your account so that you are now eligible.

    I have received many, many non standard resolutions based on the amount of business I do with a company, up to and including an additional free T650. Did I steal that one ???
  8. #8  
    Quote Originally Posted by mgauss
    Don't worry, we all are paying for your dishonesty. That is like saying that robbing a bank is OK because it is everybody's money!
    For some reason, I don't think Sprint is filing for bankruptcy or increasing rates because of this very issue. It seems like an anomoly. I just had to pay two fifty dollar deductables since both of the treos on my account were stolen from my home. I am not upset that this guy got a freebie. I wish it was me, but I am not going to call him dishonest. Do you have any concept of how much these companies make off of us?
  9. mgauss's Avatar
    Posts
    743 Posts
    Global Posts
    745 Global Posts
    #9  
    The problem with the world is accountability. We don't care about the millions dying of hunger in Africa, we instead bomb here and there. If the US spent half of what it spends in warfare (the largest export of the USA is weapons, then chemicals, way ahead of software and medicine) on food for the hungry, the rest of the world would be loving Americans.

    Hungry people will do crazy things. Fed people will not.

    How would you feel if your son would come home to tell you that at the bank he got $ 3200 in his cash envelope instead of $ 100? How would you feel if they call you from the police station saying your son is in jail for stealing the lady's $ 3200 in cash claiming he thought it was his $ 100?

    How about if your wife did it? What if you picked up your $ 100 and they jailed you for taking the $ 3200 and now your children have to bail you out?

    If you hit someone in a dark road. Do you stop and ruin your life? Or do you take off? Why does God let children be born with cancer? Why try to be good? Do we try to be good as long as the probability of getting caught is small? As long as we can somehow rationalize out of the argument? Is that why Seinfeld is a hit? Because it shows the edge? What about a begger in front of a casino? What about a family losing their home because their uninsured kid with leukemia (50 million Americans are uninsured - 1 our of 4) in the hospital next to the casino, where smoking players with bodyguards bet thousands an hour?

    They recently jailed a photographer for taking pictures while he was in public. Police alleged he was taking pictures of female body parts. He was released. If you take a picture of a kid with your Treo, are you a child molester? What if his mother is there with a cop and the next picture in your in folder was some porn your friend sent by email.

    If you find a watch on the floor do you keep it? Or do you take it to lost and found? Was it from some rich person or some person selling it for medicine?
  10. #10  
    Mgauss,

    None of the examples you cite are related to the generosity shown by Sprint. Here, it's not theft. The employee has discretion to do what it takes to make the customer happy and keep him as a customer. This is what happened here. It's not theft, it's not unethical, it's a discount designed to ensure he sticks with Sprint for the recurring income they get from his cell phone usage.

    This is not a question of 'accountability.' In fact, the Sprint employee may have done the most 'accountable' thing by helping him out--that could mean he'll spend thousands and thousands of dollars with Sprint over the next few years that otherwise would have gone elsewhere.

    I wish we exported more food than weapons too, but to compare getting a free replacement to that is absurd. Go easy on the guy! =)
  11. #11  
    To know mgauss is to love him, personally, I don't know him
  12. #12  
    How would you feel if your son would come home to tell you that at the bank he got $ 3200 in his cash envelope instead of $ 100? How would you feel if they call you from the police station saying your son is in jail for stealing the lady's $ 3200 in cash claiming he thought it was his $ 100?
    ... check your math, where'd you get $3200? Your arguments are all fallacious straw-man. You make philosophers cry, take a Logic course.
  13. MikeM's Avatar
    Posts
    207 Posts
    Global Posts
    220 Global Posts
    #13  
    Quote Originally Posted by eightball
    Mgauss,

    None of the examples you cite are related to the generosity shown by Sprint. Here, it's not theft. The employee has discretion to do what it takes to make the customer happy and keep him as a customer. This is what happened here. It's not theft, it's not unethical, it's a discount designed to ensure he sticks with Sprint for the recurring income they get from his cell phone usage.

    This is not a question of 'accountability.' In fact, the Sprint employee may have done the most 'accountable' thing by helping him out--that could mean he'll spend thousands and thousands of dollars with Sprint over the next few years that otherwise would have gone elsewhere.

    I wish we exported more food than weapons too, but to compare getting a free replacement to that is absurd. Go easy on the guy! =)
    True this.....
    Technology Rules!
    Treo 600 -> Treo 650 -> Palm Centro
  14. mgauss's Avatar
    Posts
    743 Posts
    Global Posts
    745 Global Posts
    #14  
    Ok Ok apologies.

    mgauss

    The $ 3200 was a figure I pulled out of my Treo
  15. pabo's Avatar
    Posts
    813 Posts
    Global Posts
    821 Global Posts
    #15  
    Quote Originally Posted by mgauss
    ... If the US spent half of what it spends in warfare (the largest export of the USA is weapons, then chemicals, way ahead of software and medicine) on food for the hungry, the rest of the world would be loving Americans...
    first, this is way off topic.
    second, the US is BY FAR the most generous donor to worldwide humanitarian efforts, donating more would do NOTHING to make the rest of the world love us.

    Getting the wrong change back is far different than a CS Rep who decides to grant a special exception.
  16.    #16  
    wow this thread got jacked in a heartbeat!!
  17. #17  
    Quote Originally Posted by mgauss
    How would you feel if your son would come home to tell you that at the bank he got $ 3200 in his cash envelope instead of $ 100? How would you feel if they call you from the police station saying your son is in jail for stealing the lady's $ 3200 in cash claiming he thought it was his $ 100?
    I'd starve him until he complained, then I'd buy some shipped weapons and bomb the hell out of him.

    When someone asked why, I'd tell him that I normaly am a loving parent, but when people post political blabber on forums designed and dedicated for another specific purpose...

    It

    (doing my best Jack Nicholson here)

    Drives

    Me

    NUTS!!!
  18. #18  
    my treo died last week. i actually have insurance but they replaced it for free, saving me $50!
  19. #19  
    Quote Originally Posted by mgauss
    The problem with the world is accountability. We don't care about the millions dying of hunger in Africa, we instead bomb here and there. If the US spent half of what it spends in warfare (the largest export of the USA is weapons, then chemicals, way ahead of software and medicine) on food for the hungry, the rest of the world would be loving Americans.

    Hungry people will do crazy things. Fed people will not.
    The U.S. gives more aid, support, and forgives more debt than any other country in the world. We come to the defense of those ruled by dictators, and defend those that cannot defend themselves. We put more into medical research and provide more free medicine than any two other countries in the world.

    I can see how you would say this is not enough.
    How much is enough? When do we start hating the other world powers (France, Germany, Russia, Japan, China, etc.) for not doing "enough"? How about the U.N.? Here's an organization that's very existence is dependent on how much we give them while they turn around and stab us in the back and bad mouth us. Yeah. The U.N. There's another bastion of morality. The U.N. makes Chicago and Louisiana politics look honest.

    As far as the statement, "Hungry people will do crazy things. Fed people will not."
    I don't think that Saddam Hussein and Usama Bin Laden were hungry.

    Please keep the rhetoric to a minimum. Or, you could move to one of these places where everyone is hungry and doing crazy things and feed them yourself.
    Last edited by DadOCarson; 12/19/2005 at 05:05 PM.
  20. mgauss's Avatar
    Posts
    743 Posts
    Global Posts
    745 Global Posts
    #20  
    America. Love it or love it. I love it.
Page 1 of 2 12 LastLast

Posting Permissions