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  1. snowball's Avatar
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       #1  
    Everytime I hit the icon "Mail" on my Treo 650 it goes through a soft reboot! Anybody out there know why? Has anyone else had this happen to them before?

    It's gotten to the point where I don't even touch it now. But I would sure like to have it working.

    Thanks for any suggestions.

    Ron

    By the way, I DO have ChatterEmail (right now on a trial basis). Could THIS be conflicting with it and causing it to reboot perhaps?
  2. #2  
    It could be a bad installation of Chatter; what version are you using? If it IS a bad installation, I'd recommend a warm reset (reset with the stylus while holding the rocker-up key) and then hotsyncing the files again.

    Marc
  3. snowball's Avatar
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       #3  
    Thanks for the come back.

    I am running Version 1.1 of Chattermail and I actually HAD to do a HARD RESET on my Treo 650. I had, of course, everything backed up on a computer PLUS on a Memory Card, so that was not a problem.

    AFTER, a HARD RESET, I got the same result. STILL, when I hit the "Mail" Icon on the Treo 650, it still goes through a soft reset EVERY TIME !

    Ron
    wxman@flash.net
  4. #4  
    Who is your carrier? It sounds like the VersaMail crash to me...

    http://kb.palmone.com/SRVS/CGI-BIN/W...tem,CASE=35711

    Marc
  5. snowball's Avatar
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       #5  
    I download the VersaMail program last night, and it works fine. Strange thing about this is that when I downloaded it and Hotsynced it to my Treo 650, is when it crashed! THat's when I had to do a hard reset....

    HOWEVER, VersaMail DID get into the PDA and it works fine! But, still, when I hit the "Mail" icon (not the "VersaMail" one), it still goes through a soft reset. Very annoying..... everything else works fine on the PDA.

    I have Verizon for a Carrier.

    Thanks for the response.

    Ron

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